Patricia Durbin
Bland,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Business Office Manager
StoneBridge Senior Living
2022.12 - Current
- Managed approximately 50+ calls and visitors daily in friendly professional manner directing calls, guests and answering questions as needed.
- Managed financial operations for business, ensuring accurate budgeting and timely invoice processing.
- Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
- Fostered positive work environment by resolving staff conflicts promptly and promoting open communication.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
Parent Educator
Maries County R-2
2016.10 - 2022.12
- Run Parents as Teachers program for district
- Recruit approximately 40 new families to program.
- Plan and schedule visits and group activities.
- Educate families on best practices for proper child development.
- Improved parenting skills for clients through delivery of evidence-based curricula in group workshops and one-on-one sessions.
- Enhanced parent-child relationships by providing individualized support and resources tailored to each family's needs.
- Contributed to increased school readiness among children through ongoing developmental assessments and targeted interventions.
- Maintain paperwork required for state.
Wal-Mart Associate
Walmart
2015.08 - 2016.04
- Overnight stocker
- Picked items approximately 250 from inventory to stock store
- Organized stockroom with incoming stock.
Office Manager
Tax-Rite Service
2009.01 - 2015.05
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained computer and physical filing systems for approximately 1200 clients.
- Managed office operations while scheduling appointments for department managers.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Production Facilitator
Diamler Chrysler
2004.01 - 2008.10
- Enhanced production efficiency by implementing streamlined processes and procedures.
- Reduced downtime for equipment maintenance through proactive scheduling and task delegation.
- Maintained safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Increased product quality with rigorous inspection processes and continuous improvement efforts.
- Boosted team productivity, providing ongoing training and skill development opportunities.
- Collaborated with engineering teams to troubleshoot issues and implement solutions for improved equipment performance.
Education
Bachelor's degree - Special Education and Psychology
Bradley University
Peoria, IL05.1997
Skills
- Organizational management (6 years)
- Office experience (10+ years)
- Public relations (4 years)
- Quality control (6 years)
- Meeting Facilitation (10+ years)
- Behavior Management (6 years)
- Administrative Experience (7 years)
- Payroll Management
- Business recordkeeping
- Account Reconciliation
- Business operations management
Personal Information
- Title: Committed manager dedicated to helping others
- Work Permit: Authorized to work in the US for any employer
Timeline
Business Office Manager
StoneBridge Senior Living
2022.12 - Current
Parent Educator
Maries County R-2
2016.10 - 2022.12
Wal-Mart Associate
Walmart
2015.08 - 2016.04
Office Manager
Tax-Rite Service
2009.01 - 2015.05
Production Facilitator
Diamler Chrysler
2004.01 - 2008.10
Bachelor's degree - Special Education and Psychology
Bradley University
Similar Profiles
Jennifer RackersJennifer Rackers
Certified Medication Technician at StoneBridge Senior Living (Oak Tree)Certified Medication Technician at StoneBridge Senior Living (Oak Tree)
Deanna CrawfordDeanna Crawford
Dietary Aide at StoneBridge Senior LivingDietary Aide at StoneBridge Senior Living
Stephanie BallardStephanie Ballard
Registered Nurse at StoneBridge Senior LivingRegistered Nurse at StoneBridge Senior Living