Patricia Clayborn
Kansas City
Summary
Dynamic clinical leader with a proven track record at Specialized Home Care, enhancing operational excellence and patient safety. Skilled in staff development and performance improvement, I successfully increased employee retention rates while optimizing healthcare management strategies. My expertise in HIPAA compliance and problem-solving has driven significant advancements in patient care outcomes.
Overview
16
16
years of professional experience
Work History
Reginal Director of Clinical Operations
Specialized Home Care
2311 Redwood Ave Independence, Mo 64057
05.2018 - Current
- Reduced operational costs through effective resource allocation and budget management.
- Developed strong relationships with healthcare providers, fostering collaboration and teamwork.
- Mentored junior staff members, providing guidance on career development and advancement opportunities.
- Increased employee retention rates by creating a supportive work environment focused on professional development.
- Collaborated with executive leadership to develop strategic plans for regional growth.
- Evaluated emerging trends in healthcare, incorporating innovative strategies into regional operations as appropriate.
- Achieved financial objectives within assigned region by diligently monitoring expenses and optimizing revenue streams.
- Oversaw regulatory compliance efforts, maintaining a high level of preparedness for inspections and audits.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Vice President of Clinical Operations
Faith Home Health
1300 N 78th Street Ste 203 Kansas City, Ks 66112
01.2015 - 05.2018
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Increased company growth through collaboration with sales and marketing departments.
- Established and directed successful programs focused on patient care.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
Home Health RN Case Manager
Shawnee Mission Medical Center
9100 West 74th Street, Shawnee Mission, Ks 66204
03.2009 - 01.2015
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Facilitated timely referrals to specialists or other healthcare professionals when necessary to address patient needs effectively.
- Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Associate of Applied Science - Nursing
Kansas City Kansas Community College
Kansas City, KS01-2006
Skills
- Clinical leadership
- Patient safety
- Operational excellence
- Healthcare management
- Staff development
- Performance improvement
- Patient care
- Clinical education
- HIPAA
- Healthcare administration
- Clinical supervision
- Problem-solving abilities
- Multitasking
- Attention to detail
Timeline
Reginal Director of Clinical Operations
Specialized Home Care
05.2018 - Current
Vice President of Clinical Operations
Faith Home Health
01.2015 - 05.2018
Home Health RN Case Manager
Shawnee Mission Medical Center
03.2009 - 01.2015
Associate of Applied Science - Nursing
Kansas City Kansas Community College