Patricia Clayborn
Kansas City
Summary
Dynamic clinical leader with a proven track record at Specialized Home Care, enhancing operational excellence and patient safety. Skilled in staff development and performance improvement, I successfully increased employee retention rates while optimizing healthcare management strategies. My expertise in HIPAA compliance and problem-solving has driven significant advancements in patient care outcomes.
Overview
16
16
years of professional experience
Work History
Reginal Director of Clinical Operations
Specialized Home Care
05.2018 - Current
- Reduced operational costs through effective resource allocation and budget management.
- Developed strong relationships with healthcare providers, fostering collaboration and teamwork.
- Mentored junior staff members, providing guidance on career development and advancement opportunities.
- Increased employee retention rates by creating a supportive work environment focused on professional development.
- Collaborated with executive leadership to develop strategic plans for regional growth.
- Evaluated emerging trends in healthcare, incorporating innovative strategies into regional operations as appropriate.
- Achieved financial objectives within assigned region by diligently monitoring expenses and optimizing revenue streams.
- Oversaw regulatory compliance efforts, maintaining a high level of preparedness for inspections and audits.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Vice President of Clinical Operations
Faith Home Health
01.2015 - 05.2018
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Increased company growth through collaboration with sales and marketing departments.
- Established and directed successful programs focused on patient care.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
Home Health RN Case Manager
Shawnee Mission Medical Center
03.2009 - 01.2015
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Facilitated timely referrals to specialists or other healthcare professionals when necessary to address patient needs effectively.
- Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Associate of Applied Science - Nursing
Kansas City Kansas Community College
Kansas City, KS01-2006
Skills
- Clinical leadership
- Patient safety
- Operational excellence
- Healthcare management
- Staff development
- Performance improvement
- Patient care
- Clinical education
- HIPAA
- Healthcare administration
- Clinical supervision
- Problem-solving abilities
- Multitasking
- Attention to detail
Timeline
Reginal Director of Clinical Operations
Specialized Home Care
05.2018 - Current
Vice President of Clinical Operations
Faith Home Health
01.2015 - 05.2018
Home Health RN Case Manager
Shawnee Mission Medical Center
03.2009 - 01.2015
Associate of Applied Science - Nursing
Kansas City Kansas Community College
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