Tricia Brooks
Nixa
Summary
Dynamic Center Store Manager at Casey's General Stores Inc. with a proven track record in operational efficiency and employee training. Enhanced customer satisfaction through innovative merchandising strategies and effective team leadership. Recognized for fostering collaboration and improving sales growth while maintaining a reliable and positive work environment.
Overview
3
3
years of professional experience
Work History
Center Store Manager
Caseys General Stores Inc
04.2024 - 03.2025
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Collaborated with fellow managers to develop innovative marketing campaigns and drive sales growth.
- Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.
- Monitored consumer trends to identify opportunities for introducing new products or adjusting existing offerings accordingly.
- Managed inventory levels effectively, ensuring stock was available to meet customer demand while minimizing waste due to spoilage or obsolescence.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback.
- Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.
Janitor
Quality Cleaning Janitor Services
06.2023 - 04.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Team Member
Caseys General Stores Inc
09.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Crew Member
Wendys Fast Food
10.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Highschool
Nixa Highschool
Nixa, MO12.2024
Skills
- Shelf stocking
- Operational efficiency
- Employee training
- Workload management
- Visionary leadership
- Merchandising strategies
- Teamwork and collaboration
- Customer service
- Reliability
- Excellent communication
- Team leadership
Timeline
Center Store Manager
Caseys General Stores Inc
04.2024 - 03.2025
Janitor
Quality Cleaning Janitor Services
06.2023 - 04.2024
Team Member
Caseys General Stores Inc
09.2022 - 05.2023
Crew Member
Wendys Fast Food
10.2021 - 08.2022
Diploma - Highschool
Nixa Highschool
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