Parker Hanson
Centerview
Summary
Driven Field Tech 3 from Charter Spectrum, I excel in fiber optic handling and exceptional customer education, significantly enhancing client satisfaction and operational efficiency. My proactive approach and adept problem-solving skills have led to notable achievements in technical issue resolution and system diagnostics, showcasing my commitment to professionalism and reliability.
Overview
1
1
year of professional experience
Work History
Field Tech 3
Charter Spectrum
6555 Winchester Ave Kansas City MO
07.2023 - Current
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Reduced downtime by promptly addressing and resolving technical issues in the field.
- Increased client satisfaction by providing timely updates and progress reports on project status.
- Used up to 50 pounds of force to lift, carry, push, pull or move objects.
- Enhanced team productivity with thorough documentation of work processes and protocols.
- Enhanced operational efficiency, organizing tools and materials for easy access during field operations.
- Boosted communication, effectively coordinating with team members to manage complex installations.
- Installed wiring, cabling and networking hardware on customer premises.
Education
High School Diploma -
Hanson Homeschool
Rochester, MN05.2021
Skills
- Fiber Optic Handling
- Equipment Installation
- System diagnostics
- Electrical Safety
- Safety awareness
- Educating customers
- Troubleshooting systems
- Device Installation
- Configuring equipment
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Self Motivation
- Router Installation and Optimization
- Professionalism
Timeline
Field Tech 3
Charter Spectrum
07.2023 - Current
High School Diploma -
Hanson Homeschool