Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Parker Chenault

Florissant

Summary

Dynamic and results-driven professional with extensive experience at Live Nation, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Recognized for training new staff and ensuring compliance with health regulations, contributing to a positive dining experience.

Overview

7
7
years of professional experience

Work History

Parking Lot Attendant

Live Nation, Hollywood Casino Amphitheatre - St. Louis
St. Louis
04.2022 - Current
  • Assisted with managing access control systems at entrances and exits of the facility.
  • Monitored the flow of traffic in the parking lot.
  • Communicated regularly with supervisors regarding status updates on assigned tasks.
  • Enforced rules and regulations regarding parking lot usage.
  • Greeted customers and answered any questions they had about the parking lot.
  • Handled complaints from customers in a professional manner while adhering to company policies.
  • Responded quickly to emergency situations such as medical emergencies or fires within the facility.
  • Directed customers to available parking spaces.
  • Reported any suspicious activity observed in the parking lot to management or security personnel.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Directed drivers to parking spots.

Food and Beverage Waiter

Dave and Tony's Burger Joint
St. Louis
06.2018 - 04.2022
  • Promptly responded to customer requests or complaints in an appropriate manner.
  • Prepared drinks according to recipes and standards set by the restaurant.
  • Collected payments from customers at the end of each meal service period.
  • Trained new wait staff members on proper customer service techniques and policies.
  • Greeted customers and provided menus.
  • Ensured customer satisfaction by promptly addressing complaints or concerns.
  • Monitored dining rooms for empty tables, cleanliness, and overall ambiance.
  • Assisted in seating guests and took beverage orders.
  • Followed health code regulations regarding food safety practices while handling food products.
  • Delivered food orders to tables in a timely manner with accuracy.

Education

Bachelor of Arts - Music Composition

Southern Illinois University, Edwardsville
Edwardsville, IL
05-2028

High School Diploma -

Hazelwood West High School
Hazelwood, MO
06-2023

Associate of Arts - Music Composition

St. Louis Community College
Florissant, MO

Skills

  • Customer service
  • Time management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Training and mentoring
  • Conflict resolution

Affiliations

  • Jazz Ensembles
  • Recreational Volleyball and Tournaments
  • Work with Church Youth Group
  • Lead a Volunteer Team that works with and teaches teens in need work skills

Languages

German
Elementary

Accomplishments

  • Team Captain of HS Volleyball Team
  • Player of the Year Award
  • President of Hazelwood West High School Chapter of Fellowship of Christian Athletes

References

References available upon request.

Timeline

Parking Lot Attendant

Live Nation, Hollywood Casino Amphitheatre - St. Louis
04.2022 - Current

Food and Beverage Waiter

Dave and Tony's Burger Joint
06.2018 - 04.2022

Bachelor of Arts - Music Composition

Southern Illinois University, Edwardsville

High School Diploma -

Hazelwood West High School

Associate of Arts - Music Composition

St. Louis Community College
Parker Chenault