Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paris Suarez Peña

Independence

Summary

Dynamic Team Lead at HTeaO with a strong focus on customer satisfaction and conflict resolution. Energetic and dedicated, bringing strong organizational and team-building skills to foster collaboration and drive success. Possesses in-depth understanding of process optimization and project management, coupled with proficiency in conflict resolution and strategic planning. Aims to enhance team performance and deliver impactful results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Lead

HTeaO
08.2025 - Current
  • Fostered positive customer interactions, enhancing guest experiences through personalized service.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Worked different stations to provide optimal coverage and meet production goals.

Barista

Starbucks
02.2025 - 04.2025
  • Crafted high-quality espresso beverages to meet customer preferences and enhance satisfaction.
  • Implemented efficient workflow processes during peak hours, reducing wait times and improving overall service speed.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Market Grill Clerk

Hy-Vee Market Grille
01.2024 - 02.2025
  • Prepared diverse menu items following standardized recipes and presentation guidelines.
  • Maintained kitchen cleanliness and organization, adhering to health and safety regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Natural Grocers
06.2023 - 09.2023
  • Processed transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash drawer, ensuring accuracy during shifts.
  • Assisted with inventory management by restocking shelves as needed.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Host/Server/Catering Staff Member

Cinzetti's
03.2022 - 05.2023
  • Greeted guests warmly, providing exceptional first impressions upon arrival.
  • Managed waitlist efficiently, ensuring smooth seating flow during peak hours..
  • Set up and dismantled catering equipment for various events.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Monitored dining room activity, adjusting seating arrangements to maximize capacity during busy periods.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Provided support during high-volume events, adapting to changing needs quickly.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Oversaw catering orders to verify accuracy and completeness.

Education

High School Diploma -

Shawnee Mission South
Overland Park, KS
05-2022

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Table preparation
  • Weddings background
  • Critical thinking
  • Problem-solving
  • Reliable and responsible
  • Delegating assignments and tasks
  • Multitasking and organization
  • Extensive catering background
  • Time management

Certification

Food Handlers Certificate

Timeline

Team Lead

HTeaO
08.2025 - Current

Barista

Starbucks
02.2025 - 04.2025

Market Grill Clerk

Hy-Vee Market Grille
01.2024 - 02.2025

Cashier

Natural Grocers
06.2023 - 09.2023

Host/Server/Catering Staff Member

Cinzetti's
03.2022 - 05.2023

High School Diploma -

Shawnee Mission South

Similar Profiles

CREATE PROFILE
Paris Suarez Peña