Dedicated, nationally registered medical assistant with expertise in medical terminology, electronic health records, and HIPAA compliance. Proven track record in managing patient information and enhancing patient experience.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Patient Access Representative
CareNow Urgent Care
Raytown
04.2025 - Current
Greeted patients warmly and assisted with check-in procedures.
Collected and verified patient information efficiently at the front desk.
Responded to patient inquiries regarding services and insurance coverage.
Processed payments and ensured accurate record-keeping of transactions.
Coordinated with medical staff to relay patient needs and updates effectively.
Maintained a clean and organized reception area for improved patient experience.
Utilized electronic health record systems to update patient information promptly.
Applied HIPAA privacy and security regulations while handling patient information.
Collected co-pays and other payments from patients at time of service.
Answered phones promptly in a professional manner.
Scanned documents into electronic medical records system.
Insurance Verification Specialist
ACOM Health
Kansas City
01.2019 - 04.2022
Verified patient insurance information for accuracy and completeness.
Communicated with healthcare providers to confirm coverage details.
Utilized electronic health record systems to update patient data.
Payment Posting Specialist
St Joseph Medical Center
Kansas City
01.2003 - 08.2009
Completed day-to-day duties accurately and efficiently.
Processed daily payment postings efficiently and accurately.
Reviewed and verified payment discrepancies for resolution.
Utilized electronic health record systems for payment tracking.