Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Parkhurst

Lee's Summit

Summary

Dedicated, nationally registered medical assistant with expertise in medical terminology, electronic health records, and HIPAA compliance. Proven track record in managing patient information and enhancing patient experience.

Overview

23
23
years of professional experience
2
2
Certifications

Work History

Patient Access Representative

CareNow Urgent Care
Raytown
04.2025 - Current
  • Greeted patients warmly and assisted with check-in procedures.
  • Collected and verified patient information efficiently at the front desk.
  • Responded to patient inquiries regarding services and insurance coverage.
  • Processed payments and ensured accurate record-keeping of transactions.
  • Coordinated with medical staff to relay patient needs and updates effectively.
  • Maintained a clean and organized reception area for improved patient experience.
  • Utilized electronic health record systems to update patient information promptly.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Collected co-pays and other payments from patients at time of service.
  • Answered phones promptly in a professional manner.
  • Scanned documents into electronic medical records system.

Insurance Verification Specialist

ACOM Health
Kansas City
01.2019 - 04.2022
  • Verified patient insurance information for accuracy and completeness.
  • Communicated with healthcare providers to confirm coverage details.
  • Utilized electronic health record systems to update patient data.

Payment Posting Specialist

St Joseph Medical Center
Kansas City
01.2003 - 08.2009
  • Completed day-to-day duties accurately and efficiently.
  • Processed daily payment postings efficiently and accurately.
  • Reviewed and verified payment discrepancies for resolution.
  • Utilized electronic health record systems for payment tracking.

Education

Diploma - Medical Assistant

Concorde Career College
Kansas City, MO
06-2026

High School Diploma -

Grandview Senior High
Grandview, MO
05-1998

Skills

  • Medical terminology
  • Electronic health records
  • Venipuncture and capillary puncture
  • Anatomy and physiology
  • Blood collection
  • Order of draw
  • HIPAA
  • Specimen labeling procedures
  • Sample and specimen collection
  • Blood culture collection
  • Proper labeling
  • Medical records maintenance
  • Laboratory procedures understanding
  • Recording data
  • Adaptability

Certification

NRCMA

Timeline

Patient Access Representative

CareNow Urgent Care
04.2025 - Current

Insurance Verification Specialist

ACOM Health
01.2019 - 04.2022

Payment Posting Specialist

St Joseph Medical Center
01.2003 - 08.2009

Diploma - Medical Assistant

Concorde Career College

High School Diploma -

Grandview Senior High
Pamela Parkhurst