PAMALA SELLS
Springfield,MO
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
9
9
years of professional experience
Work History
Clinical Manager
Integrity Home Care & Hospice
03.2023 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Managed 35 employees with various personalities and from different cultures for large home health agency.
- Recommended ways to reduce overhead and cut printing costs, effectively saving practice.
Nurse Manager
Mercy Hospital Springfield
03.2018 - 03.2023
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed 75-100 nurses/pca's and nursing activities in by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Float Pool ICU Nurse
Mercy Hospital Springfield
06.2015 - 03.2018
- Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
Education
Bachelor of Science - Nursing Science
Southwest Baptist University
Springfield, MO12.2022
Associate of Science - Nursing
Southwest Baptist University
Springfield,m MO12.2010
Skills
- Clinical Leadership
- Training and mentoring
- Staff Supervision
- Staff Scheduling
- Staff Development
- Managerial experience
- Proficient in Word, Excel, Powerpoint and able to work and navigate through EPIC
- Team Management
- Effective Communication
Timeline
Clinical Manager
Integrity Home Care & Hospice
03.2023 - Current
Nurse Manager
Mercy Hospital Springfield
03.2018 - 03.2023
Float Pool ICU Nurse
Mercy Hospital Springfield
06.2015 - 03.2018
Bachelor of Science - Nursing Science
Southwest Baptist University
Associate of Science - Nursing
Southwest Baptist University
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