Paige Stroup
St Louis
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
First Steps Learning Center
St Louis, MO
03.2026 - Current
- Assisted lead teacher in developing engaging lesson plans for diverse learners.
- Supported classroom management by fostering a positive and inclusive environment.
- Collaborated with parents to discuss student progress and address concerns.
- Prepared instructional materials and organized classroom resources effectively.
Server
city park grill
08.2024 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Managed table assignments and coordinated seating arrangements during peak hours.
- Took food and beverage orders accurately to ensure customer satisfaction.
Manager/Team Lead
Jack In The Box
10.2022 - 12.2024
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving targeted promotional strategies.
- Coordinated schedules to maintain optimal staffing levels during peak hours.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Customer Service Manager
Cherry Hills Program
12.2021 - 12.2023
- Supervised customer service team to ensure high-quality support delivery.
- Developed training materials for new customer service staff and ongoing training sessions.
- Implemented customer feedback processes to enhance service efficiency and responsiveness.
Key Holder
Noodles & Company
03.2022 - 12.2022
- Reviewed and approved employee schedules and timesheets.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
- Fostered positive team environment, resolving conflicts promptly and encouraging open communication.
- Assessed the effectiveness of implemented changes periodically, adjusting strategies as needed based on performance metrics and feedback from staff members.
Customer Service Lead
Bed Bath and beyond
10.2020 - 10.2022
- Led team in resolving customer inquiries and complaints effectively.
- Trained new staff on customer service protocols and best practices.
- Oversaw daily operations to ensure smooth customer service experiences.
Education
High School Diploma -
Hancock Place High
St Louis, MOSkills
- Customer Service
- Team leadership
- Service efficiency
- Time management
- Customer relationship management
- Conflict resolution
- Adaptability to feedback
- Effective communication
- Active listening
- Leadership skills
- Emotional intelligence
- Audit support
- Team building
- Call center management
- Policy enforcement
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Team collaboration
- Sales expertise
- Sales techniques
- Performance improvement
- Guest relations management
- Regulatory compliance
- Upselling techniques
- Multitasking and organization
- Customer feedback management
Timeline
Assistant Teacher
First Steps Learning Center
03.2026 - Current
Server
city park grill
08.2024 - Current
Manager/Team Lead
Jack In The Box
10.2022 - 12.2024
Key Holder
Noodles & Company
03.2022 - 12.2022
Customer Service Manager
Cherry Hills Program
12.2021 - 12.2023
Customer Service Lead
Bed Bath and beyond
10.2020 - 10.2022
High School Diploma -
Hancock Place High