Paige Moore
Chesterfield
Summary
Energetic and hardworking sales professional offering proven leadership, planning and problem-solving abilities honed over a 20 year pharmaceutical career. Skillfully plan and implement market-driven strategies to acquire new customers and strengthen sales numbers. Ready to bring knowledge and abilities to a dynamic position within the CHI Pharma team at Lonza.
Overview
22
22
years of professional experience
Work History
Key Account Manager/ Sales Manager
Lonza
06.2020 - Current
- Exceeded sales target from 2020-2022 for a $30M dollar territory through Covid and beyond
- In 2023, filled a $6M dollar GAP from largest customers lost volume by creative upselling and out of the box thinking
- Lead the Project Clean Slate for the Pharma division bringing in 3B units in competitive share volume and $6.9M in revenue for 2024 into 2025.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Mentored other members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Expanded key account base by identifying and cultivating new business opportunities.
Sales Manager/ Associate Director
Capsugel/ Lonza
10.2017 - 06.2020
- Promoted after only one and a half years with company
- Lead a team of three Territory Sales Managers, to achieve sales goals the last two years
- Successfully managed a $45M dollar region, providing growth year over year
- Responsible for our largest customer and keeping competition out of account
- Ran this team as it was my business, pushed and empowered my team to act as entrepreneurs
- Established ambitious quotas and helped each team member implement a personalized plan to achieve targets
- Projected sales and identified less profitable areas by closely monitoring operations
- Taught the sales team how to connect with customers and build long-term, productive relationships
- Researched market trends and stayed current on customer preferences to better leadsales operations
- Coordinated sales programs to capitalize on revenue opportunities and maximize profitability
- Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert pharmaceutical knowledge
- Determined team targets and implemented plans to achieve goals at individual and group level
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Met targets consistently by working hard and with strong attention to detail
- Create and manage CRM data and sales figures
- Provide reports to upper management with financial data as well as highlights of opportunities and territory performance
Territory Sales Manager
Capsugel/ Lonza
08.2015 - 10.2017
- Awarded the President's Award- Top sales honor for the entire organization
- Exceeded plan both years in territory by providing Capsugel double digit growth
- Achieved 220% of plan/ budget attainment in 2016 by implementing an aggressive business development plan
- 2017, achieved 125% of plan/ budget for the territory
- Worked with internal product management teams, customer service, and supply chain to meet and exceed customer expectations
- Created efficient business strategies based on in-depth analyses of customers' needs and territory competitor activities
- Engaged customers to quickly identify needs, negotiate contracts and close sales
- Consulted with customers to understand desires and suggest best products to meet needs
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Expanded contact lists for each client and looked for new opportunities
- Ran my territory like my own business, embraced the entrepreneurial spirit of Capsugel
Account Manager
Sensient Pharmaceutical
10.2010 - 07.2015
- Managed a portfolio of 25 accounts and $3.5 million in sales
- Achieved double digit revenue growth 2 years in a row
- Expecting 30% territory growth for 2015, based on current pipeline
- Developed an expansive project pipeline with both short and long term opportunities, with projects totaling over $3 million dollars
- Exceeded territory budget for the last 4 consecutive years
- Built new relationships with potential customers when predecessors were unsuccessful
- Expanded R&D, purchasing and technical transfer contacts ensuring a connection with decision makers
- Routinely satisfied clients needs by successfully understanding clients requirements plus technical specifications and suggesting desirable products
- Successfully managed client and company deadlines by prioritizing work
- Attended monthly sales meetings and quarterly sales training
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
- Kept detailed records of daily activities through CRM
- Met with existing customers to review current services and expand sales opportunities
Chemist
Sensient Pharmaceutical
08.2007 - 10.2010
- Developed innovative coatings systems for use on oral solid dosage pharmaceutical products
- Worked closely with customers and account managers to create solutions for problem materials
- Accompanied account managers on technical sales calls for pharmaceutical clients
- Created technical presentations for account managers
- Worked with marketing to create sells material for new products
- Steered process development experiments in the lab and supported scale up processes
- Developed products and technologies that met product performance, quality and timing requirements
- Collaborated with business units for cost model analysis
Pharmacy Technician
Shop N Save Pharmacy
06.2002 - 05.2007
- Properly filled and dispensed an average of 45 prescriptions per day
- Effectively resolved insurance rejections and other billing issues
- Managed drug and supply inventories
- Performed technical processes required to dispense medications to patients
- Completed new and updated patient profiles, including lists of medications
- Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork
- Verified and labeled prescriptions with the 8 point check
- Hand counted control medications, measured liquids and reconstituted antibiotics
Education
Bachelor of Science - Biology- Medical Science, Chemistry, Business Administration
Southern Illinois University Edwardsville
Edwardsville, IL01.2009
Skills
- Powerful Negotiator
- B2B Sales
- Territory Management
- Entrepreneurial thinking
- Trained in Salesforce
- Sales strategies
- Business Development
- Customer Relations
- Client Relationship Building
- Key Account Management
- Data-driven decision-making
- Cross-Functional Collaboration
- Relationship selling
Timeline
Key Account Manager/ Sales Manager
Lonza
06.2020 - Current
Sales Manager/ Associate Director
Capsugel/ Lonza
10.2017 - 06.2020
Territory Sales Manager
Capsugel/ Lonza
08.2015 - 10.2017
Account Manager
Sensient Pharmaceutical
10.2010 - 07.2015
Chemist
Sensient Pharmaceutical
08.2007 - 10.2010
Pharmacy Technician
Shop N Save Pharmacy
06.2002 - 05.2007
Bachelor of Science - Biology- Medical Science, Chemistry, Business Administration
Southern Illinois University Edwardsville
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