Paige Millsap
PetSmart
Lebanon,MO
2019
years of professional experience
Work History
Title Clerk
- Processed vehicle titles with accuracy, minimizing processing times and ensuring customer satisfaction.
- Processed vehicle payoffs accurately, ensuring financial transactions were completed promptly and precisely.
- Collaborated with internal teams and external agencies to resolve title-related inquiries and discrepancies, promoting effective communication and teamwork.
- Managed high volume of paperwork with strong organizational skills, ensuring accuracy and efficiency in a fast-paced environment.
- Maintained accurate and up-to-date filings, ensuring all documents were organized and readily accessible.
- Assisted customers with title inquiries, providing clear information and support.
Customer Engagement Manager
5 Years- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
- Handled customer service inquiries in person, via telephone and through email.
- Streamlined communication processes between departments, improving response times to customer inquiries.
- Analyzed customer feedback to identify trends and improve service offerings.
- Boosted customer satisfaction scores, through service enhancements and staff training.
- Coordinated adoption events, promoting community engagement.
Education
- General Studies
Skills
Customer Service
Problem Solving
Attention to Detail
Data Entry
Multitasking & Time Management
Computer Proficiency
Timeline
Customer Engagement Manager
PetSmart
01.2014 - 01.2019Read More
OTC
from General Studies
Read More
Title Clerk
Ed Morse
2024 - 2026Read More