Paige Foster
Kansas City
Summary
Detail-oriented dental professional with experience as both a Clinical Technician and Front Desk Receptionist in a fast-paced dental office. Skilled in patient care support, instrument sterilization, appointment scheduling, and insurance verification while maintaining strict HIPAA and infection control standards. Known for providing excellent patient service, maintaining organized clinical and administrative workflows, and effectively supporting dentists, hygienists, and office staff to ensure smooth daily operations.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Front Desk Receptionist
UMKC School of Dentistry
Kansas City
01.2025 - Current
- Greeted and checked in patients, creating a welcoming and professional first impression for the practice.
- Scheduled and managed patient appointments while coordinating with dentists and hygienists to maintain an organized daily schedule.
- Verified dental insurance coverage, collected patient payments, and explained billing or treatment costs when needed.
- Maintained and updated patient records while ensuring confidentiality and compliance with HIPAA regulations.
- Answered phone calls, responded to patient inquiries, and handled general administrative tasks to support smooth office operations.
Dispensary Technician
UMKC
Kansas City
05.2024 - Current
- Managed the dental dispensary by organizing, stocking, and distributing clinical supplies and instruments for daily patient care.
- Prepared treatment trays and ensured all instruments and materials were available for dental procedures.
- Maintained strict infection control protocols by sterilizing, disinfecting, and packaging instruments according to OSHA and CDC guidelines.
- Monitored inventory levels and restocked supplies to ensure uninterrupted clinical operations.
- Assisted dental staff by locating specialty materials, equipment, and instruments as needed.
- Tracked supply usage and communicated reorder needs to management or purchasing staff.
- Maintained cleanliness and organization of the dispensary and sterilization areas.
- Verified proper storage and handling of dental materials, including expiration date monitoring and rotation.
- Supported efficient workflow between dental assistants, hygienists, and dentists by ensuring timely instrument turnaround.
Server Shift Leader
First Watch
Kansas City
04.2023 - 05.2024
- Supervised daily restaurant operations.
- Led and supported team members by assigning tasks, monitoring performance, and providing guidance during busy service periods.
- Opened and closed the restaurant, including cash handling, register reconciliation, and completing shift reports.
- Ensured food safety, cleanliness, and sanitation standards were consistently maintained in compliance with health regulations.
- Assisted with training new employees on company procedures, customer service expectations, and safety practices.
- Resolved customer concerns.
Bartender Shift Manager
McGuire's Tavern
Overland Park
03.2022 - 04.2023
- Supervised daily bar operations, including staff scheduling, inventory management, and cash handling to ensure smooth and efficient service.
- Prepared and served beverages while maintaining high standards of customer service in a fast-paced environment.
- Trained and led bartending staff, enforced responsible alcohol service policies, and resolved customer concerns to maintain a positive guest experience.
IT Consultant
Cerner
Kansas City
12.2019 - 01.2022
- Implemented and configured healthcare IT solutions to support clinical and operational workflows for healthcare organizations.
- Collaborated with clients, clinicians, and technical teams to gather requirements and optimize electronic health record (EHR) system functionality.
- Analyzed system issues, troubleshot technical problems, and provided timely resolutions to ensure system reliability.
- Conducted system testing, upgrades, and data validation to maintain performance and regulatory compliance.
- Trained end users and provided ongoing support to ensure successful adoption of new healthcare technology systems.
Bartender/Manager
The Peanut
Kansas City
01.2019 - 01.2022
- Managed daily bar operations including staff supervision, scheduling, inventory control, and cash.
- Trained and supervised bartenders and support staff to ensure efficient service and compliance with company standards.
- Monitored inventory levels, ordered supplies, and maintained proper stock to support high-volume service.
- Resolved customer concerns professionally while ensuring compliance with responsible alcohol service and local regulations.
Server
Rancho Grande
Parkville
01.2015 - 01.2017
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues effectively.
Education
Associates - Aviation
University of Central Missouri
MO 08.2015 - 01.2018
Skills
- Patient scheduling and appointment coordination
- Dental insurance verification and billing support
- Patient intake and electronic health record (EHR) management
- HIPAA compliance and patient confidentiality
- Customer service and patient communication
- Dental instrument sterilization and infection control
- Chairside and clinical support preparation
- Dental supply inventory management
- Multitasking in a fast-paced clinical environment
- Team collaboration with dentists, hygienists, and assistants
- Phone systems and front office administration
- Attention to detail and organization
References
References available upon request
Timeline
Front Desk Receptionist
UMKC School of Dentistry
01.2025 - Current
Dispensary Technician
UMKC
05.2024 - Current
Server Shift Leader
First Watch
04.2023 - 05.2024
Bartender Shift Manager
McGuire's Tavern
03.2022 - 04.2023
IT Consultant
Cerner
12.2019 - 01.2022
Bartender/Manager
The Peanut
01.2019 - 01.2022
Associates - Aviation
University of Central Missouri
08.2015 - 01.2018
Server
Rancho Grande
01.2015 - 01.2017