Olivia Williams
Kirksville
Summary
Hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Colton's Steak House & Grill
07.2022 - Current
- Provided exceptional customer service to enhance dining experience and foster repeat patronage.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Trained new staff on menu offerings, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure accurate meal preparation and special requests fulfillment.
- I answered phone calls for the restaurant, taking orders over the phone.
Lifeguard
Kirksville Country Club
05.2023 - 08.2025
- Monitored pool area to ensure guest safety and adherence to facility rules.
- Administered first aid and CPR as needed, maintaining readiness for emergency situations.
- Conducted regular safety drills, enhancing team preparedness and response times.
- Trained new lifeguards on safety protocols and pool management procedures.
- Evaluated equipment functionality and reported maintenance needs to ensure operational efficiency.
Education
Bachelor of Science - Criminal Justice And Psychology
Truman State University
Kirksville, MO05-2028
High School Diploma -
Kirksville Senior High School
Kirksville, MO05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Suggestive selling
- Multitasking and organization
- Adaptable and flexible
- Reliability
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Kirksville Country Club
05.2023 - 08.2025
Server
Colton's Steak House & Grill
07.2022 - Current
Bachelor of Science - Criminal Justice And Psychology
Truman State University
High School Diploma -
Kirksville Senior High School