Olivia Stack
Ballwin
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at EverTrue. Proven ability to engage guests and maintain cleanliness standards while managing multiple tasks efficiently. Strong work ethic and team collaboration ensure a seamless dining experience, contributing to high customer satisfaction and loyalty. Proficient in cash handling and POS systems.
Overview
3
3
years of professional experience
Work History
Server
EverTrue
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and hand our receipts.
- Collaborated with team members during busy rushes.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Retail Sales Associate
Loft Outlet
09.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Hostess
Mimi's Cafe Restaurant
05.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Member
Raising Canes
11.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Parkway South High School
Manchester05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Service prioritization
- Team collaboration
Accomplishments
- I was awarded the Seal of Bilteracy
- I completed the Girl Scouts Bridge Ceremony
- I was awarded a medal for a 5k run through Girl Scouts
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Server
EverTrue
02.2024 - Current
Retail Sales Associate
Loft Outlet
09.2022 - 10.2023
Hostess
Mimi's Cafe Restaurant
05.2022 - 09.2022
Crew Member
Raising Canes
11.2021 - 03.2022
High School Diploma -
Parkway South High School
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