Produced high-quality documents, spreadsheets, and presentations.
Compiled and distributed reports and contracts.
Managed budgets, appointment scheduling, employee and event itineraries and accounts.
Facilitated meetings both internally and externally with appropriate preparation including agenda creation distribution materials coordination.
Front Desk Receptionist - Shift Lead
Massage Envy
12.2017 - 02.2020
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Confirmed relevant guest information and payment methods.
Maintained account balances in good standing by consistently monitoring transactions, reconciling discrepancies, and promptly addressing any outstanding issues.