Summary

Overview

Work History

Education

Skills

Timeline

Olivia Mayer

Saint Charles

Summary

Experienced with managing front desk activities and maintaining welcoming and upbeat atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

4

4

years of professional experience

Work History

Receptionist

NailCrew Lounge

03.2021 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.

Education

Associate of Arts - Business Administration

St. Charles Community College

Saint Charles, MO

06-2023

Skills

Organization skills
Time management
Telephone skills

Data entry
Customer/Client relations
Scheduling appointments

Timeline

Receptionist

NailCrew Lounge

03.2021 - Current

Associate of Arts - Business Administration

St. Charles Community College