Summary
Overview
Work History
Education
Skills
University Involvement
Certification
Timeline
Generic

Olivia Jockisch

Sunrise Beach

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Experienced with monitoring patient safety and maintaining environment conducive to patient well-being. Utilizes keen observational skills and effective communication to ensure patient safety and timely intervention. Knowledge of healthcare protocols and procedures, ensuring adherence to safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

The Cave Bar and Grill
05.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Patient Safety Monitor

MU Health Care
01.2023 - 12.2023
  • Collaborated with nursing staff to monitor high-risk patients, mitigating the risk of adverse events.
  • Contributed to a safer hospital environment by promptly reporting potential hazards and initiating corrective actions.
  • Assisted in reducing patient falls by providing necessary support during ambulation and transfers.
  • Conducted new employee interviews, orientation and training.

Server

Paradise Restaurant and Bar
06.2022 - 08.2022
  • Maintained a clean establishment that passed Missouri food safety laws.
  • Accurately took food and drink orders for up to 35 people at once.
  • Provided descriptions of all food items as well as offering suggestions.
  • Catered to customers food restrictions and requests to create customer satisfaction.

Rehabilitation Aide

Athletico Physical Therapy
03.2022 - 06.2022
  • Warmly greeted new patients as well as returning patients.
  • Maintained a clean and sterile environment by sanitizing surfaces and wiping down used equipment in a timely fashion.
  • Created a friendly, healing environment by creating relationships with the patients throughout recovery
  • Quickly and accurately learned how to teach various physical therapy activities in enough detail to help the patient throughout the appointment.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.

Education

Bachelor of Science - Health Sciences

University of Missouri
Columbia, MO
05.2026

High School Diploma -

Francis Howell High
St. Charles, MO
06.2022

Skills

  • Analytical and problem solving skills
  • Exceptional customer service
  • Attention to detail
  • HIPAA compliance
  • Patient observation
  • Medical terminology
  • Mental health awareness

University Involvement

Mizzou Global Brigades

A student-led organization committed to promoting sustainable and ethical volunteering both locally and abroad. I participated in two medical brigades, Ghana and Panama, once as a volunteer and once as a leader. These experiences involved shadowing local doctors and working closely with community members to help them achieve their health goals.

Pi Beta Phi – MO Alpha Chapter

An active sorority on campus and in the surrounding community, Pi Beta Phi participates in a variety of events such as Mizzou Homecoming, Greek Week, and Rockin' for MS. Our philanthropy focuses on improving children's literacy, and we collaborate with a local elementary school to provide students with personalized, one-on-one reading support.

Certification

Patient Care Technician- U.S. Career Institute

  • 275 classroom hours


Timeline

Server

The Cave Bar and Grill
05.2023 - Current

Patient Safety Monitor

MU Health Care
01.2023 - 12.2023

Server

Paradise Restaurant and Bar
06.2022 - 08.2022

Rehabilitation Aide

Athletico Physical Therapy
03.2022 - 06.2022

High School Diploma -

Francis Howell High

Bachelor of Science - Health Sciences

University of Missouri
Olivia Jockisch