Olivia Dunn
Park Hills,MO
Summary
Soon-to-be Information Systems and Technology graduate with hands-on technical experience and a solid foundation in business principles. Throughout my education, I developed a strong interest in how technology can solve real-world business problems. My degree gave me the opportunity to not only learn the technical side of coding but also understand the why behind it. I've built a strong technical foundation and strengthened my communication and problem-solving skills through my current role in customer service. I'm excited to be seeking an opportunity where I can apply both my technical knowledge and other range of skills to meaningfully contribute to a team.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative
Walmart
04.2021 - Current
- Handled checkout for customers with speed and accuracy, using both cash and card systems.
- Assisted at the customer service desk with returns, exchanges, and financial services.
- Used Walmart's point-of-sale (POS) and customer service software to process transactions and manage accounts.
- Resolved customer concerns professionally, even in fast-paced or high stress situations
- Maintained organized work areas and restocked supplies to support smooth front-end operations.
- Collaborated with team members to ensure efficient store flow and strong customer service.
Education
Bachelor of Science - Information Systems And Technology
University of Missouri-St. Louis
St Louis, MO08-2025
Associate of Arts - Business Administration
Mineral Area College
Park Hills, MO05-2023
Skills
Technical Skills: SQL, R, Python, HTML, JavaScript, C#, Data Analysis, Business Intelligence, Project Management
Tools & Environments: Jupyter Notebook, RStudio, Visual Studio Code, IntelliJ IDEA, GitHub, AWS, Microsoft Suite
Soft Skills: Customer Service, Communication, Time Management, Detail Oriented, Problem Solving, Team Collaboration
Timeline
Cashier/Customer Service Representative
Walmart
04.2021 - Current
Bachelor of Science - Information Systems And Technology
University of Missouri-St. Louis
Associate of Arts - Business Administration
Mineral Area College
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