Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Casado

Springfield

Summary

Results-driven Human Resources Specialist with extensive experience in talent acquisition, employee relations, and performance management. Proven ability to leverage data analytics to drive strategic HR initiatives and improve workplace dynamics, demonstrating strong communication and conflict resolution skills. Achievements include the successful implementation of innovative staff development programs that enhanced team performance, alongside five years as a Workforce Development Specialist, designing employment strategies based on thorough market analysis.

Overview

8
8
years of professional experience

Work History

Employment Specialist

MERS Goodwill Industries
08.2024 - Current
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
  • Assessed individuals to identify skills, strengths and interests for job placement.

Talent Development Facilitator

Americare Senior Living
Springfield
06.2025 - 08.2025
  • Developed training materials to support skill-building and knowledge sharing.
  • Assisted in evaluating program effectiveness through participant feedback and surveys.
  • Supported team meetings by documenting discussions and action items for follow-up.
  • Identified potential risks associated with proposed projects or initiatives.
  • Conducted workshops to identify opportunities for employee growth and development.
  • Created resources such as handouts, videos, and other materials for team members.
  • Developed and implemented training programs to increase employee skillsets.

Talent Acquisition Specialist

The Arc of The Ozarks
02.2023 - 05.2024
  • Assisted in creating recruiting strategies, was responsible for the entire recruiting cycle for seven departments, and recruited and hired for admin, teaching, and healthcare roles.
  • Screened candidates' resumes and job applications and interviewed applicants using various recruiting and selection tools and methods to filter candidates.
  • Onboarded new employees in order to become fully integrated within the company.
  • Posted jobs to HRIS, ATS, and appropriate job boards.
  • Monitored and applied HR recruiting best practices, acted as a point of contact, and built influential candidate relationships during the selection process.
  • Promoted company's reputation as 'best place to work'

Recruitment and Onboarding Specialist

Positronic Industries
05.2022 - 02.2023
  • Created and developed the recruiting position and process.
  • Assisted in improvement plans, write-ups, and terminations for a range of employees and management.
  • Developed and updated job descriptions and job specifications.
  • Conducted interviews, filtered candidates for open positions, onboarded new employees, and taught orientation to ensure new hires were fully integrated into the company and were aware of company supports.
  • Prepared recruitment materials and posted jobs to HRIS, ATS, and appropriate job boards.
  • Monitored key Human Resource metrics, including time-to-hire, time-to-fill, and source of hire.
  • Monitored and applied HR recruiting best practices, provided analytical and well-documented recruiting reports to the entire leadership of the team, including new-hire demographics, DOL requirements, and ADA compliance.
  • Acted as a point of contact for community members, supports, employees, and supervisors/directors.
  • Started and tracked results from new hire surveys at 1 month, 90 days, and 6 months.
  • Spearhead the employee feedback and retention process, and plan and host employee events.
  • Assisted in lowering the turnover rate by 14% by facilitating employee events and supervisor reviews.
  • Promoted the company's reputation as the 'best place to work.'
  • Assisted with benefit enrollments and FMLA requests.

Business Services Consultant

Equus Workforce Solutions
02.2021 - 05.2022
  • Established rapport with area businesses and maintained ongoing relationships with businesses.
  • Arranged for employers to speak to candidates about employment, employer expectations, and maintained follow-up contact with employers to determine satisfaction with services.
  • Developed and maintained a detailed knowledge of the local labor market.
  • Attended, planned, and hosted community events, and hiring events.
  • Kept project staff apprised of local business needs and job placement opportunities.
  • Worked as a DEI ambassador for the local office.
  • Assisted with planning employee appreciation events and yearly employee awards.
  • Fostered a positive, inclusive, and accountable culture while promoting the company's mission, vision, values, and brand.

Talent Development Specialist

Equus Workforce Solutions
07.2019 - 02.2021
  • Managed a caseload of participants and provided counseling and mentoring; provided case management with a focus on helping participants prepare for employment that leads to self-sufficiency.
  • Assessed participant competencies, work history, educational attainment, skills, and abilities.
  • Conducted regular, ongoing individual meetings with participants for job search, education, job retention, and job readiness; prepared, organized, and maintained accurate, updated information in both electronic and paper participant files, reflecting the entire history of a program participant, including a log of supportive services issued.
  • Completed an individualized overview of available services, and worked with participants to complete an employment plan for short- and long-term goals.
  • Ensured participant accountability and attendance; tracked and retained employment retention goals.
  • Provided information to participants on available training and/or jobs that would lead to advancement; facilitated participant access to training, education, and employment services, as well as job-specific information.

Workforce Development Specialist

City of Springfield
08.2018 - 02.2021
  • Managed a caseload of participants and provided counseling and mentoring; provided case management with a focus on helping participants prepare for employment that leads to self-sufficiency.
  • Assessed participant competencies, work history, educational attainment, skills, and abilities.
  • Conducted regular, ongoing individual meetings with participants for job search, education, job retention, and job readiness; prepared, organized, and maintained accurate, updated information in both electronic and paper participant files, reflecting the entire history of a program participant, including a log of supportive services issued.
  • Completed an individualized overview of available services, and worked with participants to complete an employment plan for short- and long-term goals.
  • Ensured participant accountability and attendance; tracked and retained employment retention goals.
  • Provided information to participants on available training and/or jobs that would lead to advancement; facilitated participant access to training, education, and employment services, as well as job-specific information.

Workforce Development Specialist

Preferred Family Healthcare
01.2018 - 06.2018
  • Managed a caseload of participants and provided counseling and mentoring; provided case management with a focus on helping participants prepare for employment that leads to self-sufficiency.
  • Assessed participant competencies, work history, educational attainment, skills, and abilities.
  • Conducted regular, ongoing individual meetings with participants for job search, education, job retention, and job readiness; prepared, organized, and maintained accurate, updated information in both electronic and paper participant files, reflecting the entire history of a program participant, including a log of supportive services issued.
  • Completed an individualized overview of available services, and worked with participants to complete an employment plan for short- and long-term goals.
  • Ensured participant accountability and attendance; tracked and retained employment retention goals.
  • Provided information to participants on available training and/or jobs that would lead to advancement; facilitated participant access to training, education, and employment services, as well as job-specific information.
  • Planned and taught training classes, including work readiness, hard and soft skills, resume writing, interview preparation, relationship building, and conflict management.

Education

High school diploma -

Parkview High School
Springfield, MO
05.2015

Skills

  • ISolved/IHire
  • Microsoft Suite
  • ADP Workforce Now
  • Relias
  • Event Planning
  • Leadership
  • Recruitment
  • Onboarding
  • Applicant Tracking Systems
  • Training/Workshop facilitator
  • Networking, Community Outreach
  • Candidate sourcing
  • Job Posting Optimization
  • Talent management
  • Recruitment planning
  • Candidate tracking
  • Human Resources Support
  • Networking Events
  • Employee Relations
  • Training coordination
  • Resource development
  • Job development
  • Workforce development
  • Case management
  • Resume writing
  • Eligibility screening

References

References available upon request.

Timeline

Talent Development Facilitator

Americare Senior Living
06.2025 - 08.2025

Employment Specialist

MERS Goodwill Industries
08.2024 - Current

Talent Acquisition Specialist

The Arc of The Ozarks
02.2023 - 05.2024

Recruitment and Onboarding Specialist

Positronic Industries
05.2022 - 02.2023

Business Services Consultant

Equus Workforce Solutions
02.2021 - 05.2022

Talent Development Specialist

Equus Workforce Solutions
07.2019 - 02.2021

Workforce Development Specialist

City of Springfield
08.2018 - 02.2021

Workforce Development Specialist

Preferred Family Healthcare
01.2018 - 06.2018

High school diploma -

Parkview High School

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Olivia Casado