Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Nykira Johnson

Nykira Johnson

St.Louis

Summary

Dedicated and hardworking professional, successful at leading others to provide exceptional service to others.

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

Walgreens
Ferguson
03.2024 - Current
  • Coordinated shift schedules and delegated tasks to optimize team efficiency.
  • Trained new staff on operational procedures and customer service standards.
  • Monitored inventory levels and facilitated timely stock replenishment.
  • Resolved customer complaints promptly to enhance guest satisfaction.

Cashier

St.Louis Zoological Park
St.Louis
07.2022 - 01.2024
  • Trained new cashiers on register operations and customer interaction, improving service quality.
  • Balanced cash drawer during shifts, ensuring accuracy for smooth operations.
  • Assisted guests with inquiries about zoo exhibits and ticketing options.

Education

Criminal Justice -

Harris Stowe State University
St.Louis, MO
02.2026

Skills

  • Leadership
  • Customer Service
  • Teamwork
  • Time Management
  • Problem Solving
  • Conflict resolution
  • Communication
  • Creativity

Affiliations

• Pi Gamma Mu Honors Society
• The National Society of Leadership and Success
• NAACP
• Alpha Phi Sigma Honors Society
• Delta Sigma Theta Sorority Inc.
• Semper Fidelis Pre-Law Org
• MWBLSA

Accomplishments

  • Early High-School Graduate
  • Provost Honors Scholar
  • Criminal Justice Honors
  • Social Sciences Honors

Languages

  • American Sign Language
  • English

Timeline

Shift Lead Manager

Walgreens
03.2024 - Current

Cashier

St.Louis Zoological Park
07.2022 - 01.2024

Criminal Justice -

Harris Stowe State University
Nykira Johnson