Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Jackson

Fenton

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

Customer Relations Specialist

Compass Health Network
06.2024 - Current
  • Currently I am a CRS at the House Springs Valley Compass Health office. With the office primarily being a School Based office, I schedule and coordinate with the Transportation team we have with Northwest School District to ensure they are able to get the kids to appointments.


Corporate Trainer

Summerplace Business Solutions
04.2023 - 06.2024
  • I was a Corporate Trainer with Summerplace Business Solutions. I have had a lot of duties outside of the direct to consumer face-to-face sales for AT&T including interviewing, team building/leadership, and training new hires I brought into the company.

Delivery Driver

OutForDelivery LLC
08.2022 - 04.2023
  • I worked as a delivery driver for Amazon and dealt with face-to-face customer service interactions as I delivered packages across the greater St.Louis area.

Sales Representative

Credit Saint LLC
07.2021 - 08.2022
  • I worked as an over-the-phone sales representative for Credit Saint. I looked over credit reports and made disputes using the Fair Credit Reporting Act to Equifax, Transunion, And Experian to help get negative remarks removed from my customer’s credit reports.

Chat Agent

Startek
01.2020 - 07.2021
  • I was a Chat Agent taking billing chats for Spectrum. I had many customers I dealt with on a daily basis and had to use a lot of de-escalation skills to not only make their experience with Spectrum Support the best but also look into why changes were happening with their bill.

Education

High School -

Potosi High School
05.2018

Skills

  • Team Building (1 year)
  • Interviewing (1 year)
  • Impulse Sales (1 year)
  • Typing speed of 70 WPM
  • Sales Training (1ty year)
  • Customer service

Timeline

Customer Relations Specialist

Compass Health Network
06.2024 - Current

Corporate Trainer

Summerplace Business Solutions
04.2023 - 06.2024

Delivery Driver

OutForDelivery LLC
08.2022 - 04.2023

Sales Representative

Credit Saint LLC
07.2021 - 08.2022

Chat Agent

Startek
01.2020 - 07.2021

High School -

Potosi High School

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