Nirvana Reynolds
Joplin
Summary
Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Preschool Teacher
Four States Christian School
02.2021 - Current
- Educated students in foundational concepts such as shapes, numbers and letters.
- Supervised students and enforced discipline during all Head Start activities.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Assisted and supervised 15-22 children through entire school day.
- Allowed for ample outdoor discovery time in schedule each day.
Sales Associate
Dollar Tree
10.2020 - 03.2021
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained customer satisfaction while handling product returns quickly and professionally.
Dialing Agent
Communication Solutions LLC
01.2019 - 09.2020
- Overcame objections using friendly, persuasive strategies.
- Opened new accounts and documented personal, demographic and payment information in system.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Webb City High School
Webb City, MO05.2020
Skills
- Early Childhood Education
- Classroom management
- Sales
- Cash Handling
- Store Merchandising
- Cleaning
- Cash Register Operation
- Inbound phone calls
- Problem-solving skills
- Quality assurance
- Customer support
- Documentation and reporting
- Professional Telephone Voice
- Answering questions
Timeline
Online Personal Shopper
Walmart
10.2022 - Current
Preschool Teacher
Four States Christian School
02.2021 - Current
Sales Associate
Dollar Tree
10.2020 - 03.2021
Dialing Agent
Communication Solutions LLC
01.2019 - 09.2020
High School Diploma -
Webb City High School
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