Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Nikki Schwent

Project Manager
Ballwin

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Bringing 8 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

11
11
years of professional experience

Work History

Logistics Specialist II

Uber Freight
10.2023 - Current
  • Worked with customers to integrate processes and correct issues.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Provided customers with status updates for tracked shipments.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.

Project Manager

Schei Home Building
06.2022 - Current
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Put together estimates, specifications and other project documents.
  • Increased customer satisfaction ratings by resolving all issues professionally.
  • Consulted with clients to define objectives and develop scopes.
  • Interior House Painter

Logistics Account Manager

Sheer Logistics
02.2018 - 05.2022
  • Monitored performance of logistics operations to identify areas for improvement.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Created reports to provide insights into logistics operations and performance.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Tracked carrier perfomance and reviewed with quarterly scorecards to maintain high performance for clients

Logistics Specialist

Flat World Supply Chain
03.2014 - 01.2018
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Provided customers with status updates for tracked packages.
  • Worked with customers to integrate processes and correct issues.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.

Education

No Degree - Business Administration

Lindenwood University
Saint Charles, MO
05.2001 -

Skills

Advanced problem solving

Budget planning

Subcontractor management

Accomplishments

  • Recipient of Sheer Genius award 2019
  • Recipient of Flat World Excellence award 2016
  • Spearheaded collaboration with IT team to create paperless system for tracking client shipments

Hobbies

DIY Home Projects, Interior Design, Painting, Yoga, Volunteer Work

Timeline

Logistics Specialist II

Uber Freight
10.2023 - Current

Project Manager

Schei Home Building
06.2022 - Current

Logistics Account Manager

Sheer Logistics
02.2018 - 05.2022

Logistics Specialist

Flat World Supply Chain
03.2014 - 01.2018

No Degree - Business Administration

Lindenwood University
05.2001 -

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Nikki SchwentProject Manager