Nikki Andersen
Shell Knob
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Central Community United Methodist Church
Shell Knob
08.2024 - Current
- Coordinated scheduling of meetings and church events, enhancing member participation.
- Managed correspondence and addressed community inquiries, fostering positive relationships.
- Ensured a welcoming environment by greeting visitors and guiding them appropriately.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed daily office operations and maintained organized filing systems.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Streamlined mailings by sorting and preparing packages for efficient shipping via courier or postal service.
- Directed customer inquiries to appropriate department personnel.
- Answered questions from customers regarding products and services offered by the company.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Drove customer feedback to deliver information to management for corrective action.
Education
Associate In Arts - Early Childhood Education
William Rainey Harper College
Palatine, IL 05.1992 - 05.1994
Skills
- Office organization
- Data entry
- Microsoft Excel
- Customer service
Certification
- Akasha yoga
Timeline
Administrative Assistant
Central Community United Methodist Church
08.2024 - Current
Associate In Arts - Early Childhood Education
William Rainey Harper College
05.1992 - 05.1994