Nikita Meyer

I’m a dedicated Customer Service Professional with 4+ years of experience supporting customers via phone, email, and chat. I take pride in resolving issues with patience, empathy, and professionalism—ensuring every customer feels heard, respected, and taken care of.

I’ve consistently met and exceeded key performance metrics like customer satisfaction, first-call resolution, and accuracy. I’m confident using tools like Microsoft Office, Excel and I’m quick to learn new systems and processes. I’ve also helped onboard and support new team members when needed.

Whether working independently or collaboratively, I bring a calm, solutions-focused mindset to every interaction. I’m currently seeking new opportunities—remote or on-site—where I can continue helping people and growing in my career.