Nicolette Qualls
Oak Grove
Summary
I am very driven and customer-focused with a history of excellence in high-volume dining at Applebee's Grill + Bar. I have had entrepreneurial success as the owner of Align Nutrition. I feel I am an expert in guest engagement and efficient cash handling, I excel in creating memorable dining experiences while maintaining professional appearance and operational efficiency. Skilled in team collaboration and effective upselling, I consistently enhance customer satisfaction and sales.
Overview
5
5
years of professional experience
Work History
Server
Applebee's Grill + Bar
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables at a time.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and close bills
- Collaborated with team members during busy shifts for efficient workflow
- Performed opening and closing duties
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Owner
Align Nutrition
08.2020 - Current
• maintain finances & order all products needed.
•serving and providing the best drinks possible, while satisfying the customers needs.
• Opening and closing duties
• obtaining communication skills with anyone
Education
Orrick High School
Orrick, MO05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Menu memorization
- Food running
- High volume dining
- Task prioritization
- Food sales and promotion
- Effective customer upselling
- Positive and professional
Timeline
Server
Applebee's Grill + Bar
10.2022 - Current
Owner
Align Nutrition
08.2020 - Current
Orrick High School
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