Nicole Taylor
Kansas City
Summary
I’m a detail-oriented administrative professional with experience in remote office support,
including CRM management, email handling, scheduling, and Microsoft Office. I’m also familiar with content marketing tools and various digital platforms. Organized, dependable, and self-motivated, I’m confident in my ability to deliver efficient and accurate support from home.
Authorized to work in the U.S. for any employer.
Overview
23
23
years of professional experience
1
1
Certification
Work History
GSA contracted through Insight Global
Kansas City
08.2022 - Current
- Company Overview: USAccess (PIV) Credentialed / Sorting and Filing/project to get back taxes caught up
- USAccess (PIV) Credentialed / Sorting and Filing/project to get back taxes caught up
FedEx Package Handler
FedEx Ground
Kansas City
07.2021 - 06.2022
- Loaded trailers in a fast-paced environment.
- They quickly loaded ten trailers every night.
- Followed safety protocols.
- When the flow was slow at my trailer, I worked as a team player and helped others.
- Clean up which consisted of making sure no packages were left behind.
Full Time Mother
Home care
Kansas City
07.2012 - 06.2021
Cashier
The Helping Hand of Goodwill Industries
Independence
10.2010 - 06.2012
- Attentive to customer’s needs, and assisted employees with disabilities.
- Efficiently and accurately checked customers out.
Call Specialist Supervisor-Human Resources Administrative Assistant
Disabled American Veterans
Kansas City
07.2008 - 12.2009
- Supervised 30 to 35 Call Specialists.
- Conducted group interviews and trained all new call specialists.
- Prepared and emailed all the spreadsheets, for their call lists.
- Prepared the Call Specialists’ payroll for Human Resources.
- Answered multiple phone lines, and dispatched donation pick ups.
Temporary to Hire Positions
Express Personnel
Kansas City
11.2006 - 04.2008
- Employed with company to service clients with business and office opportunities.
- Entered daily grades into the system for schools in a timely fashion.
- Completed the project of grade reports for the mid-term, as well as the final grade reports at the end of the year.
- Analyzed the reports that were sent to us, to enter into the computer system, to make sure they had all required signatures.
Delivery Driver
Mr. Goodcents
Independence
08.2006 - 11.2006
- Prepared food accurately and safely delivered food to customers.
Assistant Manager and Night Auditor
Interstate Inn
Blue Springs
12.2004 - 08.2006
- Handled customer complaints, as well as checking customers in and out.
- Balanced cash and credit card transactions for the day.
- Trained all staff including management and assisted in correcting errors.
Office Manager
B&D Sales
Raytown
01.2002 - 05.2003
- Answered multiple phone lines and handled customer complaints.
- Took care of spreadsheets, letters, and computer work for sales representatives.
Education
Bachelor's - business administration management, Marketing
Western Governors University
04.2028
GED -
CMSU
Warrensburg, MO01.1999
Skills
- QuickBooks
- Administrative Experience
- Event Planning
- Office Management
- Microsoft Powerpoint
- Interviewing
- Supervising Experience
- Personal Assistant Experience
- Employee Orientation
- Management
- Multi-line Phone Systems
- Food Preparation
- Microsoft Outlook
- Math
- Human Resources
- Developmental Disabilities Experience
- Sales
- Typing 65wpm
- Alphanumeric 10,000kph
- Numeric 13,000kph
- Microsoft Word
- Excel
- Access
- Repman
- Payroll
- Leadership
- Recruiting
- Self-Directed
- Problem-solving
- Social perceptiveness
- Basic math
- Decision-making
- Clerical support
- Google drive
- Teamwork and collaboration
- Analytical thinking
- Remote office availability
- Conflict resolution
Certification
- Food Handler Certification
- Driver's License
- USAccess Identification Credential, 08/01/22, 08/01/27, All federal employees or contractors are screened with biometric identifiers across all government agencies as a global strategy to protect against terrorist attacks.
Timeline
GSA contracted through Insight Global
08.2022 - Current
FedEx Package Handler
FedEx Ground
07.2021 - 06.2022
Full Time Mother
Home care
07.2012 - 06.2021
Cashier
The Helping Hand of Goodwill Industries
10.2010 - 06.2012
Call Specialist Supervisor-Human Resources Administrative Assistant
Disabled American Veterans
07.2008 - 12.2009
Temporary to Hire Positions
Express Personnel
11.2006 - 04.2008
Delivery Driver
Mr. Goodcents
08.2006 - 11.2006
Assistant Manager and Night Auditor
Interstate Inn
12.2004 - 08.2006
Office Manager
B&D Sales
01.2002 - 05.2003
Bachelor's - business administration management, Marketing
Western Governors University
GED -
CMSU
Similar Profiles
Zachary KurtzebornZachary Kurtzeborn
Cyber Security Analyst at BMO Harris | Contracted Through Insight GlobalCyber Security Analyst at BMO Harris | Contracted Through Insight Global
Lisa BurtLisa Burt
Appointment Specialist at Insight Global- Contracted To United HealthAppointment Specialist at Insight Global- Contracted To United Health
Justin SajiJustin Saji
Cargo Supervisor at GSA Global Cargo LLCCargo Supervisor at GSA Global Cargo LLC
LASHONDA M. HATCHLASHONDA M. HATCH
Independent Contractor at DOOR DASHIndependent Contractor at DOOR DASH
Caitlyn GrishamCaitlyn Grisham
Teaching Assistant at Oak Hill Day SchoolTeaching Assistant at Oak Hill Day School