Nicole Herrell
Springfield
Summary
Sales professional with proven success, specializing in customer service and conflict resolution. Skilled in implementing effective sales strategies to boost client engagement and achieve measurable results. Notable for establishing strong relationships and providing customized solutions that enhance customer satisfaction and loyalty.
Overview
29
29
years of professional experience
Work History
Retail Sales
Chico's FAS
Springfield
10.2024 - Current
- Resolved customer complaints professionally while adhering to company policies.
- Identified customer needs and provided fashion advice for optimal outfit selection.
- Greeted customers promptly, delivering exceptional service throughout their visit.
- Processed transactions accurately using point-of-sale systems to ensure efficiency.
- Engaged customers proactively to establish connections and uncover specific needs.
Sales Assistant
Bluegreen Vacations Preview Center at Big Cedar
Ridgedale
03.2023 - 08.2023
- Engaged potential clients to facilitate time-share sales through effective communication of property benefits.
- Executed strategic sales initiatives, clearly conveying value propositions to prospective buyers.
- Built rapport with clients, addressing individual needs to successfully close time-share sales.
Teacher/Adminstrator
Springfield Public Schools Springfield Mo
Springfield
08.1996 - 05.2022
- Streamlined classroom activities and administrative tasks to optimize learning environment.
- Oversaw educational functions to enhance student engagement and school operations.
- Coordinated teaching responsibilities with administrative duties to support academic achievement.
Education
Specialist in Administration And Leadership - Educational Leadership And Management
Missouri State University
Springfield, MO08-2005
Master of Science - Education Administration
Missouri State University
Springfield, MO08-2001
Skills
- Customer service and support
- Point-of-sale systems
- Sales strategies
- Conflict resolution
- Product knowledge
- Client engagement
- Data management
- Project management
- Budget management
- Team leadership
Affiliations
- Volunteer at O'Reilly center for Hope
- Junior League of Springfield
- Flutist
Timeline
Retail Sales
Chico's FAS
10.2024 - Current
Sales Assistant
Bluegreen Vacations Preview Center at Big Cedar
03.2023 - 08.2023
Teacher/Adminstrator
Springfield Public Schools Springfield Mo
08.1996 - 05.2022
Specialist in Administration And Leadership - Educational Leadership And Management
Missouri State University
Master of Science - Education Administration
Missouri State University
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