Nicole Fisher
Stockton
Summary
Detail-oriented office manager with expertise in customer service, time management, and client relationship management. Proven ability to enhance office operations and ensure client satisfaction.
Overview
18
18
years of professional experience
Work History
Office Manager
The Dog House Grooming and Boarding
Stockton
02.2026 - Current
- Managed daily office operations and maintained a welcoming environment for clients.
- Handled client inquiries and resolved concerns to ensure satisfaction with services.
- Maintained accurate records of client information and pet care services provided.
- Scheduled grooming and boarding appointments to optimize staff availability.
- Organized office documentation and maintained cleanliness throughout the facility.
Vet Technician/Front Office Manager
Lake Animal Clinic
Stockton
07.2011 - 02.2026
- Assisted veterinarians during examinations and surgical procedures.
- Prepared surgical instruments and equipment for various procedures.
- Educated pet owners on proper animal care and preventive health measures.
- Administered medications, vaccines, and treatments as directed by veterinarians.
- Maintained cleanliness and organization of the clinic's facilities and equipment.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
- Processed incoming calls from clients seeking advice or requesting appointments.
- Scheduled appointments for new patients as well as follow up visits for existing ones.
- Communicated effectively with clients regarding their pet's condition or treatment plan.
Bank Teller
Farmer State Bank
Bolivar
11.2010 - 07.2011
- Processed customer transactions accurately and efficiently at local bank branch.
- Assisted customers with account inquiries and resolved service issues promptly.
- Maintained cash drawer integrity through regular balancing and reconciliation.
Office Manager
Stockton State Park Marina
Stockton
04.2008 - 10.2010
- Managed daily office operations and maintained a welcoming environment for clients.
- Coordinated communication between staff, clients, and vendors to enhance service delivery.
- Handled client inquiries and resolved concerns to ensure satisfaction with services.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Fair Play High School
Fair Play, MO05-2008
Skills
- Office administration
- Administrative support
- Appointment scheduling
- Recordkeeping
- Payroll processing
- Data entry
- Time management
- Scheduling
- Customer service
- Client management
- Attention to detail
- Communication skills
Timeline
Office Manager
The Dog House Grooming and Boarding
02.2026 - Current
Vet Technician/Front Office Manager
Lake Animal Clinic
07.2011 - 02.2026
Bank Teller
Farmer State Bank
11.2010 - 07.2011
Office Manager
Stockton State Park Marina
04.2008 - 10.2010
High School Diploma -
Fair Play High School