Nicole Bentz
St Louis
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LIMA Lead / Office Support
Garden Villas Of Ofallon
O'Fallon
11.2009 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assessed pain levels of residents and provided comfort measures as needed.
- Maintained patient records and updated charts accurately.
- Demonstrated excellent communication skills when interacting with both staff members and residents.
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Assisted with activities of daily living, including bathing, dressing, and toileting.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Performed light housekeeping duties for the facility such as laundry, bed-making, cleaning resident rooms.
- Collaborated with other healthcare professionals to ensure optimal health outcomes for all residents.
- Provided compassionate care to elderly patients in a nursing home setting.
- Participated in team meetings to discuss patient progress and plan care strategies.
- Collected specimens from patients for laboratory testing purposes.
- Monitored vital signs and reported any changes to the physician.
- Reminded patients to take prescribed medications or nutritional supplements.
- Ensured safety of residents through proper use of assistive devices such as wheelchairs, walkers.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Educated family members on how to provide appropriate care for their loved one at home or in the nursing home environment.
- Administered medications as prescribed by physician and documented accordingly.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Developed individualized plans of care based on each resident's needs and preferences.
- Responded promptly to requests from staff or residents for assistance with tasks related to daily living.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Education
GED -
Sanford Brown
Saint Charles, MO09-1999
Skills
- Level I Medication Aid Certified
- CPR Certified
- Insulin Certified
- Team Lead/Trainer
- Office Support
- Supply Coordinator
- Customer relations
Accomplishments
- Recently Celebrated 15 years With the Delmar/Garden Villas Assisted Living Facilities.
- Named Employee Of The Year 2024
Certification
- CPR/INULIN/LIMA
Timeline
LIMA Lead / Office Support
Garden Villas Of Ofallon
11.2009 - Current
GED -
Sanford Brown
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