Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Arnold

Mexico

Summary

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care. Finance professional with proven track record in managing comprehensive accounts and finance operations. Known for driving process improvements and ensuring compliance with financial regulations. Team-oriented and results-driven, recognized for adaptability and reliability in meeting organizational needs.

Overview

22
22
years of professional experience

Work History

Home Health Aide

Phoenix Home Health
04.2022 - 04.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.

Team Leader

MiSerenity
08.2016 - 02.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Maintained database systems to track and analyze operational data.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.

Operations Manager

Security Finance
12.2001 - 09.2012
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Performed monthly compliance checks.

Education

No Degree - General Studies

Waynesville Higgh School
Waynesville, MO
05.1994

Skills

  • Vital signs monitoring
  • Housekeeping
  • Dressing assistance
  • First aid and safety
  • Client documentation
  • Documentation
  • Care plan assessment
  • Medication organization
  • Certified in CPR/AED
  • Medical terminology and equipment
  • Credit analysis
  • Verbal and written communication
  • Accounting management
  • Cash handling expertise
  • Human resources knowledge
  • Multitasking
  • Tax planning
  • Write reports
  • Sales professional

Timeline

Home Health Aide

Phoenix Home Health
04.2022 - 04.2024

Team Leader

MiSerenity
08.2016 - 02.2021

Operations Manager

Security Finance
12.2001 - 09.2012

No Degree - General Studies

Waynesville Higgh School
Nicole Arnold