Nicolas Strother
Joplin
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Inventory Specialist
Rigis
01.2021 - 01.2022
- Managed inventory control processes to ensure accuracy and efficiency across multiple locations.
CNA
Higher Call Nursing Home
07.2017 - 06.2020
- Administered daily patient care, monitoring vital signs and ensuring comfort.
- Assisted with mobility and personal hygiene tasks to promote patient dignity.
- Documented patient progress and communicated changes to nursing staff effectively.
Customer Service Representative
Expert Global Solutions Inc.
06.2015 - 07.2017
- Resolved customer complaints efficiently, ensuring satisfaction.
- Maintained accurate records of customer interactions and transactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Laborer
Protecthardbanding Oil Field Services
07.2012 - 06.2015
- Operated heavy machinery to welding of bands to pipes.
Education
High School Diploma -
Miami High School
Miami, Ok05-2008
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
Timeline
Inventory Specialist
Rigis
01.2021 - 01.2022
CNA
Higher Call Nursing Home
07.2017 - 06.2020
Customer Service Representative
Expert Global Solutions Inc.
06.2015 - 07.2017
Laborer
Protecthardbanding Oil Field Services
07.2012 - 06.2015
High School Diploma -
Miami High School