Nicolas Ford

• Coordinate incoming shipments, ensuring a prompt receipt, and optimal storage of new inventory.
• Oversee inventory labeling, storage, and made easily accessbile for operations
• Lead warehouse team in accurate and speedy order processing, and ensuring project deadlines are met.
• Maintain appropriate inventory levels for client requests and manage product transfers as needed.
• Assign tasks and supervise warehouse staff during operations, offering assistance and guidance when needed.
• Focus on aligning all departments of operations for maximal workflow, and communicate irregularities as they arise.

Ensuring Soccer Master client accounts and orders are supported through effective management and communication between various departments.

• Nurture and enhance Soccer Master relationships, while serving as the primary point of contact for Client accounts.
• Promptly produce client orders, and communicate irregularities to the Sales Team for review and further action.
• Created and compiled dynamic client portfolios to help the sales team identify potential sales opportunities
• Monitor inventory levels to ensure complete fulfillment of client orders.
• Investigate and resolve issues related to client accounts (shipping errors, billing discrepancies).

• Provide insight to customers inquiring about Soccer Master products and policies.
• Coordinating with the Sales Team, accurately informing the Customer of inventory levels and backorder timelines.
• Manage assigned teams from account specialists and track order fulfillment
• Work closely with the Retail and Sales Teams to source items from other stores and coordinate the pick-up of customer orders.

• Pursue residential restoration roofing sales in storm-affected St. Louis neighborhoods.
• Complete roofing inspections, diagnosing damages and irregularities for repair
• Communicate with vendors and contractors ensuring project goals are established.