Summary
Overview
Work History
Education
Skills
Websites
Timeline
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NICK KURLAND

Kansas City

Summary

Experienced professional in the insurance industry with a strong background in analytics. Recognized for spearheading corporate initiatives and fostering team collaboration. Proficient in project management and adept at data reporting, consistently delivering results that drive business success.

Overview

5
5
years of professional experience

Work History

Producer Administration Specialist II

Americo
04.2023 - Current
  • Streamline and resolve 100+ sales and policy-related discrepancies, directly supporting $2.7 million in revenue
  • Sole accountability for the daily review of operational reports to ensure sales team compliance
  • Oversee new agent onboarding and existing licensing processes to consistently maintain data accuracy at 94%+ (exceeding the industry average by 4%)
  • Act as a liaison between sales, compliance and compensation teams to problem solve issues and improve turnaround times for producer requests
  • Selected for multi-year CRM migration project - a multi-year corporate initiative

Producer Administration Specialist

Americo
05.2021 - 04.2023
  • Reinstated and onboarded 600+ new agents monthly, while maintaining a 97% quality rating
  • Analyzed sales agents compensation and product pricing models to ensure that profitability levels were adequately maintained
  • Promoted to Producer Administration Specialist II in April 2023

Data Analyst

Redstone Logistics
06.2020 - 04.2021
  • Solely accountable for building data reporting apps, using R Shiny, to analyze supply route profitability
  • Leveraged SQL to integrate historical and live client data, producing strategic planning reports for key accounts, such as Thule Inc.
  • Co-designed a shipment claims resolution tool within Oracle CRM to improve resolution accuracy for lost or delayed shipments

Education

Bachelor of Arts - Business Analytics

University of Kansas
Lawrence, KS
05-2020

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Access
  • Microsoft OneNote
  • AWD
  • DSS data storage
  • DSS processing systems

Timeline

Producer Administration Specialist II

Americo
04.2023 - Current

Producer Administration Specialist

Americo
05.2021 - 04.2023

Data Analyst

Redstone Logistics
06.2020 - 04.2021

Bachelor of Arts - Business Analytics

University of Kansas

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NICK KURLAND