Nicholas Gypin
Belton
Summary
Versatile and results-driven professional with a proven track record at the United States Postal Service, adept in mail and package delivery and document management. Excels in safe driving and heavy equipment operation, enhancing peer relationships through effective communication. Demonstrated ability to quickly adapt to new situations, significantly improving operational efficiency.
Overview
9
9
years of professional experience
Work History
Clerk
Internal Revenue Service, IRS
02.2024 - 12.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Supported staff on special assignments and ad hoc projects.
Rural Carrier Associate
United States Postal Service, USPS
05.2023 - 12.2023
- Maintained records on customers with mail forwarding and change of address requests.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Sorted mail according to order of address appearance for easy access in field.
- Organized mail ahead of delivery runs for correct routing.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Handled accurate cash payments for postage and incurred fees.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Rural Carrier Associate
United States Postal Service
04.2018 - 05.2023
- Maintained records on customers with mail forwarding and change of address requests.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Sorted mail according to order of address appearance for easy access in field.
- Organized mail ahead of delivery runs for correct routing.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Handled accurate cash payments for postage and incurred fees.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Cashier
BJ's Pizza
05.2017 - 04.2018
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Data Entry Clerk
Rapides Parish Tax Assessor's Office
09.2016 - 05.2017
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
Road Construction Worker
Progressive Construction
05.2016 - 05.2017
- Removed debris and kept roadways and parking lots clear.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Filled potholes and smoothed out rough surfaces.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Operated all heavy equipment properly according to employer safety specifications.
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
GED -
Central Louisiana Technical Community College
Alexandria, LA05-2015
Skills
- Mail and package delivery
- Safe driving
- Peer relationships
- Document management
- Heavy equipment operation
- Hazardous materials handling
Timeline
Clerk
Internal Revenue Service, IRS
02.2024 - 12.2024
Rural Carrier Associate
United States Postal Service, USPS
05.2023 - 12.2023
Rural Carrier Associate
United States Postal Service
04.2018 - 05.2023
Cashier
BJ's Pizza
05.2017 - 04.2018
Data Entry Clerk
Rapides Parish Tax Assessor's Office
09.2016 - 05.2017
Road Construction Worker
Progressive Construction
05.2016 - 05.2017
GED -
Central Louisiana Technical Community College
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