Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholle Edwards

Maryland Heights

Summary

Dynamic and self-motivated professional with experience at Whole Sale Plumbing Co., excelling in order fulfillment and logistics. Proven problem-solver with strong time management skills, ensuring timely dispatch of orders. Recognized for enhancing customer satisfaction through effective communication and organization, while maintaining a clean and efficient work environment.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Whole Sale Plumbing Co.
03.2025 - Current

The following is a list of my primary responsibilities:

  • Training to logistically load trucks for multiple delivery route.
  • Picking orders and package them to be shipped out to the job site.
  • Pick orders for in house customers and deliver to their truck or face to face at the counter.
  • Load trucks in the evening for deliveries the next business day.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Pre Apapprentice Plumber

2 Vets Plumbing
09.2023 - 03.2025

The following is a list of my primary responsibilities:

  • Assisted with installing new piping systems in various types of buildings following local building codes and regulations.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
  • Started training to plan/order proper fittings and pipe for logistical continuity of the project plan.

Customer Service

Farm and Home
10.2022 - 09.2023

The following is a list of my responsibilities:

  • Promoted exceptional customer service by engaging clients on sales floor.
  • Provided outstanding customer service, addressing guest concerns promptly and professionally.
  • Enhanced customer service by promptly addressing inquiries and concerns.
  • Maintained punctual delivery times for consistent customer service experience.
  • Supported team with customer service issues, voids and returns.
  • Gained and maintained department product knowledge to facilitate customer service.
  • Provided outstanding customer service on phone and in person.
  • Enhanced guest satisfaction by providing personalized and efficient customer service.
  • Educated employees on register use, merchandising, and customer service.
  • Delivered exceptional customer service, addressing attendee concerns promptly and professionally.

Education

High School Diploma -

Winfield Highschool
Winfield, MO
05-2023

Skills

  • Self-motivated and disciplined
  • Cleaning and organizing
  • Problem-solving
  • Punctual and dependable
  • Data entry
  • Time management
  • Multitasking and organization
  • Skid building

Timeline

Warehouse Worker

Whole Sale Plumbing Co.
03.2025 - Current

Pre Apapprentice Plumber

2 Vets Plumbing
09.2023 - 03.2025

Customer Service

Farm and Home
10.2022 - 09.2023

High School Diploma -

Winfield Highschool
Nicholle Edwards