Nichole Stapp
Springfield
Summary
Customer-focused professional with extensive experience in fostering client loyalty through exceptional service and effective communication. Skilled in multitasking while ensuring high standards of quality and organization, contributing to positive client experiences.
Overview
16
16
years of professional experience
Work History
Stay At Home Mom
Household
Springfield
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Office Manager
Tub Lady Plus One
Clinton
01.2020 - 04.2026
- Managed daily office operations and ensured efficient workflow.
- Coordinated schedules and meetings for staff and clients effectively.
- Oversaw inventory management and procurement of office supplies.
Cosmetologist/Manager's Assistant
Salon Brands
Springfield
01.2013 - 01.2015
- Provided high-quality haircuts and styling services, ensuring client satisfaction and repeat business.
- Conducted consultations to determine client needs and preferences, enhancing service personalization.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards and protocols.
- Trained new staff on administrative procedures, fostering a knowledgeable team environment.
- Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
Cosmetologist
West Side Salon
Clinton
01.2012 - 01.2013
- Provided personalized consultations to assess client needs and recommend appropriate services.
- Performed a variety of hair, skin, and nail treatments with attention to detail and hygiene standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety regulations.
- Developed strong relationships with clients, fostering loyalty through exceptional customer service experiences.
Pharmacy Technician
Kreisler Drug
Appleton City
01.2010 - 01.2013
- Processed prescriptions using pharmacy management software to enhance workflow efficiency.
- Supported pharmacists in accurate preparation and dispensing of medications to ensure patient safety.
- Managed inventory levels of pharmaceuticals and supplies to maintain regulatory compliance.
- Stocked, labeled, and conducted inventory of medications to ensure accurate record-keeping.
Education
Cosmetology - Cosmetology
Golden Valley Beauty Academy
Clinton, MOHigh School Diploma -
Appleton City High School
Appleton City, MOSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Quick learner
Timeline
Office Manager
Tub Lady Plus One
01.2020 - 04.2026
Stay At Home Mom
Household
01.2015 - Current
Cosmetologist/Manager's Assistant
Salon Brands
01.2013 - 01.2015
Cosmetologist
West Side Salon
01.2012 - 01.2013
Pharmacy Technician
Kreisler Drug
01.2010 - 01.2013
Cosmetology - Cosmetology
Golden Valley Beauty Academy
High School Diploma -
Appleton City High School