Nichole Howerton
Kearney,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
JV Protection
05.2016 - Current
- Provided administrative support to team members and management, including special projects and tasks as assigned.
- Prepared and edited documents using software such as Microsoft Office (Word and Excel).
- Maintained and organized files, both electronic and paper, ensuring that records are accurate and easily accessible.
- Input data into company databases and systems, ensuring accuracy and compliance with organizational standards.
- Invoiced and billed completed jobs, ensuring accurate documentation and timely submission to city authorities.
- Arranged and coordinated inspections, maintenance, and testing of fire protection systems such as sprinklers, alarms, and extinguishers. Scheduled appointments with vendors and service providers.
- Managed approximately 30 incoming calls and emails per day from local and national customers.
Secretary
The Bearded Plumber and Handyman Services LLC
10.2015 - 04.2016
- Schedule appointments and give information to the installers.
- Create and maintain a filing system and prepare documents.
- Acquire permits and business license from varies surrounding cities.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to 20 or more emails and other correspondence to facilitate communication and enhance business processes.
Certified Nursing Assistant
In Home Care
09.2014 - 09.2015
- Assisted with daily living skills and range of motion.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Certified Nurse Assistant
Excelsior Springs Nursing And Rehab
10.2013 - 08.2014
- Provide patient comfort and care.
- Assist in setting up meals and feeding them.
- Demonstrates the ability to assist the nurse with various duties as directed.
Certified Nursing Assistant
Hillcrest Home
06.2013 - 08.2013
- Helped residents with activities of daily living.
- Provided personal care and hygiene to the residents.
- Assisted with toileting when needed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to 25 or more patients to evaluate needs and deliver care.
Admissions Coordinator
Golden Living Center
05.2007 - 01.2008
- Collected information on possible patients from surrounding hospitals for the facility also presented it to the department heads of the facility.
- Planned the arrivals and the room they would be staying in.
- Processed paperwork with family and or patients and answered questions or concerns.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Handled inquiries from surrounding hospitals on patients in order to provide detailed information regarding admissions process.
Education
C.N.A. -
North Arkansas College
Jasper, AR09.2013
High School Diploma -
Civa High School
Colorado Springs, CO05.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Proficient in Microsoft Office & Excel
- Document preparation
- File management
- Problem solving
- Attention to detail
- Microsoft outlook
- Scheduling
- Dedicated team player
References
Available upon request
Timeline
Administrative Assistant
JV Protection
05.2016 - Current
Secretary
The Bearded Plumber and Handyman Services LLC
10.2015 - 04.2016
Certified Nursing Assistant
In Home Care
09.2014 - 09.2015
Certified Nurse Assistant
Excelsior Springs Nursing And Rehab
10.2013 - 08.2014
Certified Nursing Assistant
Hillcrest Home
06.2013 - 08.2013
Admissions Coordinator
Golden Living Center
05.2007 - 01.2008
C.N.A. -
North Arkansas College
High School Diploma -
Civa High School
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