Nicholas Prichard

• Developed B2B and B2C relationships to enhance and direct returning revenue and customer base.
• Monitor and manage monthly and weekly budgets, and forecast for future purchasing and needs.
• Managed operations of onboarding, interviewing, employee reviews, and evaluations.
• Over the first 6 months of operation, we gained a year-over-year increase of 300,000k in revenue, with over 65% growth.
• Travel to various centers and locations to assist with compliance of operations and promote business strategy.
• Conduct interviewing, onboarding, recruitment, and relationship building with future prospects across different regions and stores.
• Verify compliance between multiple stores within our region, operations, sales success, business strategy, & business case.

• Perform inspections, diagnostics, and repairs on Class 8 tractors and trailers.
• Collaborate with the parts and service department to ensure efficient diagnosis and repair for the customer.
• Perform roadside mechanical and tire service in a timely manner, sticking to a 2% decline rate across services.
• Implement and direct preventative maintenance strategies to prevent downtime, and increase our roadside fleet capability and reliability.

• Perform daily inspections, diagnostics, and repairs on complex mechanical machinery.
• Implement a strict no-tolerance preventative maintenance logbook to minimize downtime and elevate production, resulting in a 30% growth in production quarter to quarter.
• Establish workshop tendencies to provide a clean, safe, and healthy work environment for our associates.
• Inspect and study schematics and blueprints to troubleshoot and diagnose industrial-level
• Meticulously document & file preventative maintenance, tool, & supply documents to uphold to auditing standards.

Perform CVIs (Complete Vehicle Inspections) on all vehicles, trade-in, or used.

• Troubleshoot and diagnose complex luxury automotive systems, ensuring accurate and timely repair to provide service to the customer.
• Collaborate with the parts and service department to ensure peak customer satisfaction.
• Bumper-to-bumper repair on all makes and models.
• Inspect & repair 8 units a day.

• Perform inspections, troubleshoot, and repair Class 8 tractors and trailers systems.
• Collaborate with the service and parts department to ensure accurate and timely repairs to enhance customer satisfaction.
• Implement preventative maintenance logbooks & procedures for roadside assistance fleet, minimizing downtime, and boosting productivity over 20 % within the first 3 months.
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