Summary
Overview
Work History
Education
Key Proficiencies
Affiliations
Timeline
Generic

Nia Jones

Kansas City

Summary

Human Resources leader with strong track record in strategic HR management and organizational development. Skilled in talent acquisition, employee relations, and performance management, with focus on fostering team collaboration and driving impactful results. Known for adaptability, reliability, and effective communication, ensuring alignment with evolving business needs.

Overview

16
16
years of professional experience

Work History

Chief Human Resources Officer

National Real Estate Insurance Group
03.2024 - Current

Company Overview: National Real Estate Insurance Group is a leading global property and liability custom insurance group with 165 employees across 11 states.

  • Steer HR strategy, programs and administration for 3 divisions.
  • Manage a team of 3 HR Resources professional that cultivate a people-first value based culture.
  • Develop and implement HR strategies in the areas of talent acquisition, succession planning, development and training, career pathing, compensation and benefits, and employee engagement.
  • Monitor onboarding survey’s to ensure the experience aligns and integrates with employer brand, and champion continuous improvement.
  • Partner with the executive leadership team aligning short and long term organizational goals and business needs.
  • Lead change management efforts to support the company’s growth and transformation.
  • Drive talent acquisition and development initiatives that increase the organizations competitive edge and align talent capabilities with business goals.
  • Collaborate with executive leadership to develop succession planning and leadership development programs to identify and nurture future leaders.
  • Spearhead benefits platform implementation to enhance the benefits enrollment process that resulted eliminating manual enrollment.

Sr. Manager, Human Resources Business Partner and Compliance

KBP Brands
08.2021 - 01.2024

Company Overview: KBP Brands is a leading restaurant franchise group with 18,000 employees and operates in 30 states.

  • Served as a strategic and trusted consultant, supporting 5 regions by aligning HR goals and objectives with the company’s strategic initiatives, providing essential guidance to operations SVP, RVP, AGMs, and key leaders
  • Advised field operations leaders on organizational development, succession planning, team effectiveness, change management strategy, and employee engagement, contributing to a positive work culture
  • Collaborated with Talent Acquisition and regional leaders in weekly calls to review staffing needs and recruiting initiatives, ensuring streamlined processes and efficient talent acquisition
  • Provide crucial support to leaders and corporate counsel on escalated matters, including EEOC claims, harassment, ADA accommodations, retaliation, and discrimination matters, delivering cutting-edge resolutions
  • Spearhead the development and maintenance of comprehensive compliance programs covering I-9, E-Verify, minor hiring & employment, and background checks for a vast employee base exceeding 15,000
  • Formulate and implement operational standards, policies, and procedures, ensuring a seamless integration of compliance initiatives into daily operations
  • KBP Brands is a leading restaurant franchise group with 18,000 employees and operates in 30 states

People Manager

Waste Management
04.2019 - 06.2021

Company Overview: Waste Management is North America’s largest environmental services provider with 43,000 employees and serving 21 million customers.

  • Promoted to a highly visible leadership role, partnering with SVPs, Directors, and mid-level managers on all HR matters
  • Served as a strategic consultant to senior and mid-level leaders across multi-states, driving organizational development, succession planning, team effectiveness, and talent strategy
  • Successfully supported leadership in 7 acquisition integrations, onboarding, training, development, benefit comparison, change management, divestitures, and organizational design
  • Supervised a team of 3 HR professionals, managing employee relations across two states, ensuring the support of 900 employees, and analyzing data trends for effective workforce planning and retention initiatives
  • Managed and resolved complex investigations, insulating the company from risk and providing thoughtful resolutions
  • Waste Management is North America’s largest environmental services provider with 43,000 employees and serving 21 million customers

Human Resources Manager

Clean, Inc.
01.2011 - 03.2014

Company Overview: Clean, Inc is a family-owned and operated business with a core focus on uniforms, linen, and facilities services.

  • Managed daily HR operations for a 250+ employee organization, administering onboarding, benefits, labor relations, and performance management
  • Collaborated with leadership for strategic planning and reviewed confidential personnel matters
  • Conducted recruitment, interviews, and hiring across various positions; provided expertise in HR policies and procedures
  • Clean, Inc
  • Is a family-owned and operated business with a core focus on uniforms, linen, and facilities services

Human Resources Director

Ethel Hedgeman Lyle Academy
07.2009 - 06.2010

Company Overview: Ethel Hedgeman Lyle is a charter school providing elementary school education to 484 enrolled students supported by approximately 125 teachers.

  • Partnered with the Superintendent and leadership cabinet in cultivating the schools mission to ensure every child has tools and resources to learn
  • Provided guidance, coaching and development to maximize the performance of school administrators, teachers, and support personnel; answered complex human resources questions as a go-to-resource and advisor in the department
  • Managed personnel files including the employee database, applicant tracking system data, and information related to the completion of training and teacher certifications
  • Ethel Hedgeman Lyle is a charter school providing elementary school education to 484 enrolled students supported by approximately 125 teachers

Education

Business Administration -

Fontbonne University

Key Proficiencies

  • HR Analytics
  • Strategic Planning & Execution
  • Succession Planning
  • Leadership Development
  • Change Management
  • Talent Development
  • Merger & Acquisition
  • Organizational Development

Affiliations

  • Member, Society for Human Resources Management (SHRM)
  • DDI Trainer, Development Dimensional International, INC.
  • Certified Professional Recruiter

Timeline

Chief Human Resources Officer

National Real Estate Insurance Group
03.2024 - Current

Sr. Manager, Human Resources Business Partner and Compliance

KBP Brands
08.2021 - 01.2024

People Manager

Waste Management
04.2019 - 06.2021

Human Resources Manager

Clean, Inc.
01.2011 - 03.2014

Human Resources Director

Ethel Hedgeman Lyle Academy
07.2009 - 06.2010

Business Administration -

Fontbonne University
Nia Jones