Neil Hunziker
St Louis
Summary
Seasoned Security Supervisor with expertise in developing and implementing security policies and protocols. Proven ability to enhance safety measures and reduce incidents through effective teamwork and crisis management. Committed to delivering exceptional customer service while efficiently managing multiple tasks. Demonstrates adaptability and strong interpersonal skills for optimal workplace performance.
Overview
22
22
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services - Boeing
St Louis
08.2023 - Current
- Supervised security personnel to maintain safety protocols and procedures.
- Conducted regular patrols to monitor premises and detect suspicious activity.
- Coordinated emergency response efforts to effectively manage incidents and alarms.
- Trained new security staff on operational procedures and safety regulations.
- Managed access control systems to ensure authorized entry only.
- Detailed security activities and incidents in daily reports for management oversight.
- Enforced policies related to firearms, hazardous materials, and other safety regulations at the facility.
- Summarized all incidents during shifts in detailed reports for management review.
- Supervised a team of armed and unarmed guards and ensured compliance with safety protocols.
- Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
- Performed regular patrols of the facility to identify potential security risks or hazards.
- Coordinated with law enforcement agencies in emergency situations.
- Responded quickly to emergency situations such as bomb threats, robberies, fires.
- Investigated complaints from staff regarding security issues or concerns.
- Tracked vehicles on premises, including license plate numbers.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Collaborated with law enforcement to resolve escalated situations.
Usher / Valet
Costello Service Inc. / Philharmonic Orchestra
St Louis
09.2004 - Current
- Supported crowd management during performances and events, ensuring safety and enhancing patron experience.
- Guided patrons to their seats in an organized manner.
- Checked tickets and verified guest access at entry points.
- Welcomed and assisted customers, contributing to positive experiences and satisfaction.
- Provided information about the concert schedule and venue facilities.
- Facilitated special accommodations for individuals with disabilities, promoting inclusivity and accessibility.
- Assisted in event setup and breakdown for the team.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Parked vehicles efficiently in designated areas for quick retrieval.
- Managed keys securely and logged vehicle information accurately.
Armed Security Officer
Allied Universal Security Services - Boeing
St Louis
11.2022 - 08.2023
- Monitored facility access to ensure security protocols were followed.
- Conducted regular patrols to detect and deter suspicious activities.
- Responded promptly to alarms and emergencies, maintaining safety procedures.
- Collaborated with law enforcement during incidents requiring additional support.
- Documented security incidents and daily activities to maintain accurate records and enhance response strategies.
- Trained new security personnel on protocols and emergency responses.
- Engaged with staff to cultivate a culture of security awareness and proactive incident prevention.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Patrolled assigned areas to detect suspicious activities and persons.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Communicated effectively with team members while coordinating efforts during shifts.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Assisted in maintaining order during large events or gatherings.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Sterile Processing Technician
BJC Hospital
St Louis
01.2020 - 02.2023
- Processed surgical instruments following strict sterilization protocols.
- Managed inventory of sterile supplies and equipment, supporting streamlined workflow.
- Operated sterilization equipment, ensuring compliance with safety standards.
- Inspected and tested sterilized items for cleanliness and functionality.
- Trained new staff on sterilization procedures and safety practices.
- Coordinated with surgical teams to guarantee timely availability of instruments for procedures.
- Monitored temperature and pressure during sterilization cycles for accuracy.
- Prepared trays, instrument packs and surgical sets.
- Recorded sterilization processes per hospital policies, ensuring compliance and accuracy.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Packaged instruments into peel pouches and properly labeled pouches.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Delivered sterile and non-sterile supplies and medical equipment according to case cart requisitions.
- Recorded results of biological and diagnostic tests.
- Reported any malfunctions or discrepancies in equipment to management immediately.
- Evaluated incoming product packaging for damage or contamination prior to stocking shelves.
- Conducted daily rounds to collect equipment for processing and distributed equipment throughout the facility to maintain required levels.
- Checked sterile supplies to detect outdated materials.
Armed Security Supervisor
Allied Universal Security Services - Boeing
St Louis
01.2020 - 12.2021
- Supervised security personnel to maintain safety protocols and procedures.
- Conducted regular patrols to monitor premises and detect suspicious activity.
- Coordinated emergency response efforts, ensuring swift action during incidents and alarms to enhance safety.
- Trained new security staff on operational procedures and safety regulations.
- Managed access control systems to ensure authorized entry only.
- Developed comprehensive daily reports on security activities and incidents, providing management with critical insights for informed decision-making.
- Enforced policies related to firearms, hazardous materials, and other safety regulations at the facility.
- Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
- Supervised a team of armed and unarmed guards and ensured compliance with safety protocols.
- Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
- Performed regular patrols of the facility to identify potential security risks or hazards.
- Coordinated with law enforcement agencies in emergency situations.
- Responded quickly to emergency situations such as bomb threats, robberies, fires.
- Investigated complaints from staff regarding security issues or concerns.
- Tracked vehicles on premises, including license plate numbers.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Collaborated with law enforcement, facilitating effective resolution of escalated situations to maintain security.
Armed Security Officer
Allied Universal Security Services - Boeing
St Louis
11.2017 - 01.2020
- Monitored facility access to ensure security protocols were followed.
- Conducted regular patrols to identify and mitigate suspicious activities, contributing to overall facility safety.
- Responded promptly to alarms and emergencies, maintaining safety procedures.
- Partnered with law enforcement to address security incidents effectively.
- Prepared detailed reports documenting security incidents and daily activities to inform management and enhance safety protocols.
- Trained new security personnel on protocols and emergency responses.
- Communicated effectively with staff to promote a culture of security awareness and collaboration.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Patrolled assigned areas to detect suspicious activities and persons.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Communicated effectively with team members while coordinating efforts during shifts.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Assisted in maintaining order during large events or gatherings.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Unarmed Security Officer / Chauffeur
River City Casino & Hotel
St Louis
08.2013 - 11.2017
- Greeted casino guests and made each feel welcome, directing individuals to target casino areas to begin engagement with internal services.
- Escorted patrons with large winnings to vehicles and hotel rooms for optimal security.
- Monitored casino premises to ensure safety and compliance with regulations.
- Responded quickly to emergency situations such as fights or medical emergencies.
- Monitored cash transactions and ensured that all gaming regulations were followed at all times.
- Identified and reported suspicious individuals seeking unauthorized access to restricted areas, enhancing security protocols.
- Escorted high-value patrons through the casino to ensure their safety.
- Conducted regular facility checks to detect signs of theft or vandalism, contributing to overall safety and security.
- Provided assistance with crowd control during special events or promotions held at the casino.
- Interacted with guests in order to provide exceptional customer service experience.
- Enforced house rules and regulations while responding to customer complaints in a professional manner.
- Utilized radio communication systems for effective communication between other security personnel and departments.
- Detected underage gambling attempts and took appropriate action according to state laws.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained professional and respectful demeanor, even in situations of extreme stress, remaining alert, focused and effective to carry out security-related missions.
- Maintained strict confidentiality regarding business operations, patrons and proprietary information.
- Assisted in training new security personnel on policies and procedures.
- Enforced casino rules and regulations with guests and staff members.
- Documented incidents accurately for reporting and record-keeping purposes.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Wrote reports of daily activities, equipment or property damage and presence of unauthorized persons.
- Called police or fire departments in cases of emergency.
- Maintained visible presence on casino floor to deter potential criminal activity and reassure patrons of their safety.
- Maintained vehicle cleanliness and ensured proper functionality before each trip.
- Navigated routes efficiently, adapting to traffic conditions and client preferences.
- Assisted clients with luggage and provided door-to-door service for convenience.
- Transported high-value clients with professionalism and discretion.
- Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
Loss Prevention Officer
Shop 'n Save
St Louis
02.2011 - 08.2013
- Monitored store premises for suspicious behavior and potential theft incidents.
- Conducted investigations of theft incidents, reporting findings to management to inform loss prevention strategies.
- Reviewed video surveillance footage to gather evidence for investigations and reports.
- Analyzed video surveillance footage to identify potential criminal activity.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Interacted with customers in a professional manner when confronting suspected theft cases.
- Completed security forms to document losses of property or personal injury.
- Documented evidence of attempted theft and recovered merchandise, contributing to comprehensive loss prevention reports.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Conducted internal investigations into employee theft or policy violations.
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Ensured compliance with all local laws related to Loss Prevention.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Apprehended and detained shoplifters according to legal and company policies.
- Prepared detailed incident reports following any theft or attempted theft.
- Coordinated with law enforcement during investigations and supplied necessary evidence.
- Monitored surroundings consistently to prevent incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Deterred criminal activity, vandalism, and misconduct through a visible security presence, enhancing overall store safety.
Meat Department Clerk
Shop 'n Save
St Louis
03.2008 - 02.2011
- Assisted customers with meat selection and product inquiries.
- Ensured cleanliness and organization in meat display area to enhance customer experience.
- Stocked shelves with fresh cuts and rotated products for freshness.
- Collaborated with team members to ensure efficient service during peak hours.
- Guided customers on cooking techniques and meat preparation to promote informed purchasing.
- Monitored inventory levels and reported shortages to management promptly.
- Maintained a clean and orderly work area in accordance with health and safety regulations.
- Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
- Received daily shipments of fresh meat products from suppliers.
- Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.
- Stocked frozen foods section during peak hours to ensure product availability.
- Cleaned equipment such as knives, slicers, grinders, scales, wrapping machines.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Monitored stock levels to ensure adequate supply was available at all times.
- Greeted customers to determine wants or needs.
- Executed floor moves, merchandising, and display maintenance to optimize product visibility and accessibility.
Cart Attendant
Shop 'n Save
St Louis
06.2005 - 03.2008
- Collected and returned shopping carts to designated areas efficiently.
- Guided customers in locating carts and navigating parking lot to enhance their shopping experience.
- Maintained cleanliness and organization of cart storage areas regularly.
- Inspected carts for damage and reported issues to management promptly.
- Followed safety protocols while handling carts in busy environments.
- Gathered carts from parking lot and inside store for customer use.
- Provided assistance with loading purchased items into customer vehicles.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Performed bagging operations for purchases according to company standards.
- Delivered exceptional customer service to foster positive customer interactions and satisfaction.
- Performed regular sweeps of facility to efficiently collect stray carts and maintain organized environment.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Assisted in the opening and closing procedures of the facility, including securing carts.
- Maintained cleanliness and sanitation of facilities and common areas.
- Reported maintenance issues to ensure timely repairs and safety compliance.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Cleaned up all spills immediately to prevent accidents and maintain safety.
Education
High School Diploma -
Hancock Place High School
St Louis, MO05-2007
Some College (No Degree) -
Saint Louis Community College
St. Louis, MOSkills
- Security management
- Access control
- Emergency response
- Incident reporting
- Threat assessment
- Surveillance monitoring
- CCTV experience
- Team leadership
- Problem solving
- Communication skills
Timeline
Security Supervisor
Allied Universal Security Services - Boeing
08.2023 - Current
Armed Security Officer
Allied Universal Security Services - Boeing
11.2022 - 08.2023
Sterile Processing Technician
BJC Hospital
01.2020 - 02.2023
Armed Security Supervisor
Allied Universal Security Services - Boeing
01.2020 - 12.2021
Armed Security Officer
Allied Universal Security Services - Boeing
11.2017 - 01.2020
Unarmed Security Officer / Chauffeur
River City Casino & Hotel
08.2013 - 11.2017
Loss Prevention Officer
Shop 'n Save
02.2011 - 08.2013
Meat Department Clerk
Shop 'n Save
03.2008 - 02.2011
Cart Attendant
Shop 'n Save
06.2005 - 03.2008
Usher / Valet
Costello Service Inc. / Philharmonic Orchestra
09.2004 - Current
High School Diploma -
Hancock Place High School
Some College (No Degree) -
Saint Louis Community College