Dedicated front-of-house employee with proven skills in team management and problem-solving. Demonstrated ability to train new staff and maintain an efficient workflow, ensuring exceptional service during peak hours.
Overview
3
3
years of professional experience
Work History
Cashier/Front of House Employee
Monical's Pizza
Decatur, IL
09.2024 - 11.2025
Processed customer transactions efficiently using point-of-sale system.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of work area to ensure a safe environment.
Assisted in training new cashiers on procedures and customer service standards.
Cross Trainer
Shake Shack
St Louis, MO
08.2023 - 07.2024
Trained new team members in operational processes and customer service standards.
Assisted in maintaining cleanliness and organization of dining area and kitchen.
Collaborated with team to ensure timely food preparation during peak hours.
Monitored inventory levels and communicated needs to management for restocking.
Produce Clerk
Schnucks
St Louis, MO
08.2022 - 07.2023
Organized and maintained freshness of produce displays to enhance customer experience.
Assisted customers in selecting quality fruits and vegetables, providing product knowledge and recommendations.
Monitored inventory levels, ensuring timely restocking of high-demand items to prevent shortages.
Implemented efficient rotation practices for perishables, minimizing waste through effective stock management.