Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nathaniel Rash

Mount Vernon

Summary

Dynamic CNC Machine Operator with a proven track record at Playpower, excelling in quality control and machine setup. Recognized for enhancing product quality through meticulous inspection and adherence to safety protocols. Strong communicator and team player, effectively training new staff and consistently exceeding productivity targets.

Professional CNC specialist with hands-on expertise in operating, programming, and maintaining CNC machinery. Skilled in interpreting technical drawings, ensuring precision, and optimizing production processes. Strong focus on team collaboration and adaptability, consistently delivering high-quality results in dynamic environments. Reliable, flexible, and driven to meet evolving operational needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CNC Machine Operator

Playpower
12.2021 - Current
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Trained and coached new team members on proper machine set-up procedures.
  • Moved finished work to correct staging area for disposition.
  • Manually set up machinery, lathes, and grinders.
  • Learned and followed safety procedures to keep machines operated safely and prevent accidents.
  • Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
  • Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
  • Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
  • Performed accurate [Type] tool changes and offsets.
  • Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.

Store Manager

Casey General Store
04.2018 - 12.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Customer Service Manager

Walmart
04.2011 - 02.2018
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Researched and corrected customer concerns to promote company loyalty.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Increased team productivity by providing ongoing training and support to customer service representatives.

Education

GED -

Mount Vernon Highschool, Mount Vernon, MO
04-2015

Skills

  • Blueprint reading
  • Machine setup
  • Quality control
  • Computer skills
  • Running machines
  • Part inspection
  • Raw materials handling
  • Tool selection
  • Safety processes and procedures
  • Hand and power tools
  • Safety procedures
  • Safety compliance
  • Malfunction troubleshooting
  • Setting up machines
  • Production planning
  • Incident reporting
  • Machine loading
  • Deburring techniques
  • Speeds and feeds
  • Written and verbal communication
  • Facility cleaning

Certification

  • Certified break press , ras - 2025

Timeline

CNC Machine Operator - Playpower
12.2021 - Current
Store Manager - Casey General Store
04.2018 - 12.2021
Customer Service Manager - Walmart
04.2011 - 02.2018
Mount Vernon Highschool - GED,

Similar Profiles

CREATE PROFILE
Nathaniel Rash