Nathaniel Fondaw
Kansas City
Summary
A detail-oriented Specialist with extensive experience, adept at ensuring payroll accuracy and resolving discrepancies. Skilled in W-2 processing, W-4 management Sales, and pay stub generation, with a strong focus on confidentiality and compliance. Known for delivering exceptional customer service while maintaining a high level of professionalism.
Overview
26
26
years of professional experience
Work History
Payroll Specialist
Walmart
11.2021 - 04.2025
- Resolved payroll discrepancies quickly and successfully.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Help with termination for payroll inquiries.
Sales Associate
Office Depot
07.2020 - 06.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Specialist
La-z-boy Furniture Galleries
02.2017 - 03.2020
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Drafted, finalized and submitted paperwork to complete sales.
Manager
Check Into Cash
09.2015 - 01.2017
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Agent
Northtowne Hyu
07.2005 - 07.2015
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Stayed current on company offerings and industry trends.
Sales Agent
Ultimate Electronics
01.2002 - 12.2004
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Electronics products or services to promote sales.
- Stayed current on company offerings and industry trends.
- Maintained current knowledge of evolving changes in marketplace.
Salesperson
Sears
01.1999 - 01.2001
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Excelsior Springs High School
05-1995
Skills
- Data auditing assistance
- General ledger posting
- Wage garnishments
- Processing garnishments
- I-9 Documentation Review
- W-2 Processing Expertise
- Employee Termination
- W4 Expertise
- Proficient in Canada Payment Solutions
Timeline
Payroll Specialist
Walmart
11.2021 - 04.2025
Sales Associate
Office Depot
07.2020 - 06.2021
Sales Specialist
La-z-boy Furniture Galleries
02.2017 - 03.2020
Manager
Check Into Cash
09.2015 - 01.2017
Sales Agent
Northtowne Hyu
07.2005 - 07.2015
Sales Agent
Ultimate Electronics
01.2002 - 12.2004
Salesperson
Sears
01.1999 - 01.2001
High School Diploma -
Excelsior Springs High School
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