Nathan Valdiviez
Lee's Summit
Summary
Dynamic customer service professional with great people skills and a proven track record at RA Sushi Bar and Restaurant. Adept at problem-solving and training new staff, I excel in creating welcoming environments and ensuring operational efficiency. My attention to detail and leadership qualities drive exceptional service and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Host
RA Sushi Bar and Restaurant
Leawood
06.2025 - 08.2025
- Greeted guests and provided a welcoming atmosphere at the restaurant.
- Managed reservation system to ensure efficient seating for patrons.
- Trained new hosts on procedures and customer service standards effectively.
- Handled customer inquiries and resolved issues with professionalism and care.
- Packed and prepared online orders to be picked up.
Barista
Starbucks
Lee's Summit
11.2023 - 04.2025
- Memorizing ingredients and builds of various coffees and teas
- Crafting coffees and teas to health and customer standards
- Creating meaningful customer connections in the drive thru and at customer stations
- Ensuring cleanliness and availability of necessary products
Server
Spin Pizza
Lee's Summit
08.2023 - 10.2023
- Maintaining timely service while waiting tables, creating a genuine connection with customers
- Maintained cleanliness and organization of tables and workstations
- Handled cash and card transactions accurately using POS systems
Customer Service Associate
Walgreens
Lee's Summit
09.2021 - 11.2022
- Fulfilling customer needs and handling complex customer service dilemmas
- Providing a safe and welcoming environment for all customers and employees.
- Ensuring shelves are properly stocked to standard
Shipping Handler
Frontier Justice
Lee's Summit
07.2020 - 09.2020
- Handled day-to-day shipping and receiving, overseeing
- Packed, secured, labeled, and applied postage to materials to prepare items for shipment
Education
Some College -
Depaul University
Chicago04.2023
High School Diploma -
St. Michael the Archangel Catholic High School
Lee's Summit05.2022
Skills
- Great people skills
- Attention to detail
- Problem-solving skills
- Inventive
- Leadership qualities
Awards
Customer Service Award at Walgreens
Languages
- English
- Some Spanish
Timeline
Host
RA Sushi Bar and Restaurant
06.2025 - 08.2025
Barista
Starbucks
11.2023 - 04.2025
Server
Spin Pizza
08.2023 - 10.2023
Customer Service Associate
Walgreens
09.2021 - 11.2022
Shipping Handler
Frontier Justice
07.2020 - 09.2020
Some College -
Depaul University
High School Diploma -
St. Michael the Archangel Catholic High School
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