Dedicated and adaptable professional transitioning from an award-winning sales management career, where exceptional communication skills drove significant revenue growth, to a committed role in law enforcement. With experience as a patrol officer, I have developed a strong focus on enforcing traffic laws with diligence and precision, while cultivating skills in conflict resolution and de-escalation to ensure public safety. Eager to build expertise in the field, I bring a proactive approach to learning and a proven ability to connect with people, positioning me to grow into a valuable contributor to the law enforcement community.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Police Officer
Webster Groves Police Department
Webster Groves
11.2024 - Current
Conducted traffic stops in accordance with departmental protocol.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Provided testimony in court when necessary concerning investigations conducted.
Responded to emergency calls for service and provided assistance as needed.
Patrolled assigned areas to detect and prevent criminal activity.
Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Arrested suspects following established procedures while exercising caution and good judgment.
Investigated suspicious persons or activities to determine if criminal activity was present.
Prepared detailed reports on incidents and arrests made.
Maintained order during civil disturbances or protests.
Performed searches for missing persons using a variety of investigative methods.
Executed law enforcement patrol functions in assigned locations for extended periods of time.
Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Monitored and investigated suspicions persons and situations and unusual activities.
Director of Business Development
ArchitectNow
St Louis
01.2023 - Current
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Determined business development opportunities and implemented effective strategy for client acquisition.
Conferred with advertising managers to develop and implement marketing plans.
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
Identified underperforming product lines and refocused efforts to successfully bring each in line with expected targets.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.
Director of Sales
1905 New Media
St Louis
02.2022 - Current
Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
Facilitated and delivered presentations for account-specific meetings and conference calls.
Implemented sales programs by developing field sales action plans.
Built relationships with customers and industry professionals to establish long-term business growth.
Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
Analyzed sales and recruiting reports to identify growth areas and recommend best practices to motivate independent sales force and maximize sales objectives.
Presented sales proposals to prospective customers to build new opportunities.
Sales Executive
Zoek Marketing
St Louis
12.2023 - 11.2024
Generated reports to summarize sales performance metrics and present findings to management team.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Negotiated contracts with clients on behalf of the company.
Developed and implemented sales strategies to meet customer needs and increase revenue.
Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
Identified new potential markets and developed plans for targeting them.
Cultivated relationships with existing customers to encourage repeat business.
Utilized CRM software to track leads and manage accounts throughout sales cycle.
Trained junior sales staff on techniques for improving customer service experience.
Used cold calling and networking to sell products and services.
Contacted current and potential clients to promote products and services.
Developed and implemented strategic sales plans to achieve corporate objectives.
Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
Delivered sales presentations to high-level executives and decision-makers.
Digital Marketing Strategist
Vivial Media
St. Louis
05.2019 - 02.2022
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Delivered exemplary customer service and support by remaining poised in most stressful situations.
Provided onsite training.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Built long-term relationships with clients through effective selling, dynamic response and exquisite results.
Created communication strategies to meet client objectives.
Developed long-term partnerships with lucrative business customers by promptly addressing areas of concern.
Attended conferences, vendor events and workshops to meet and network with potential new clients.
Led business redesign efforts to improve digital shopping experience and drive e-commerce revenue.
Collaborated with editorial and consumer marketing teams to create unique, revenue-generating content.
Prepared compelling marketing strategies through performing thorough research and understanding clients' needs.
Improved branding strategies and online communication by utilizing research into competition, market conditions and economic indicators.
Education
Missouri POST Certification - Law Enforcement
Jefferson College
Arnold, MO
03.2024 - 11.2024
High School Diploma -
Eureka Sr. High School
Eureka, MO
05.2014
Some College (No Degree) - Business Administration
STLCC Wildwood
Wildwood , Mo
Skills
Patrol operations
Emergency response
Report writing
De-escalation techniques
Witness interviewing
Public safety
Criminal justice procedures
Interpersonal communication
Conflict resolution
Active listening
Team collaboration
Crisis intervention and deescalation
Conflict resolution tactics
Traffic enforcement
Investigative skills
Human relations
Integrity and honesty
Tactical policing
Community relations
Data-driven approaches
Strategic planning
Adaptability
Emotional intelligence
Strategic thinking
Teamwork and collaboration
Professional demeanor
Youth basketball coach
Trained and coached a youth basketball team.
Accomplishments
Awarded “Vivial Presidents Club 2 years in a row” for Hitting yearly goals months before expected.
Ranked number 1 for my position in 2021.
Broke the record for most dollars sold in 1 month for my position.
Awarded 2 mentees to train under my leadership.
Implemented new cold calling strategies that are now used by the sales reps throughout the company.
Led team to achieve 135% YTD, earning recognition from upper management and financial reward.
Exceeded sales goals by an average of 285% in 2020
Exceeded sales goals by an average of 234% in 2021
Timeline
Police Officer
Webster Groves Police Department
11.2024 - Current
Missouri POST Certification - Law Enforcement
Jefferson College
03.2024 - 11.2024
Sales Executive
Zoek Marketing
12.2023 - 11.2024
Director of Business Development
ArchitectNow
01.2023 - Current
Director of Sales
1905 New Media
02.2022 - Current
Digital Marketing Strategist
Vivial Media
05.2019 - 02.2022
High School Diploma -
Eureka Sr. High School
Some College (No Degree) - Business Administration