- Enjoy participating in fitness for overall physical and mental well-being
- I love cars and are learning more about them everyday
- Sports, Working out, Making money
Natalie Henning
Maryland Heights,MO
Summary
Adept at leading teams and enhancing customer satisfaction, I leveraged my strong communication and leadership skills at Smoothie King to resolve issues and train staff efficiently. Certified in CPR and first aid, I ensured safety and provided exceptional service at Maryland Heights Community Center, showcasing my commitment to public safety and service excellence.
Overview
2
2
years of professional experience
Work History
Lifeguard
Maryland Heights Community Center
03.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Shift Leader
Smoothie King
04.2023 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Pattonville High School
2497 Creve Coeur Mill Rd, Maryland Heights, MO05-2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Physical fitness
- Team collaboration
- CPR certified
- Public safety knowledge
- Swimming lessons
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
Interests
Timeline
Lifeguard
Maryland Heights Community Center
03.2024 - Current
Shift Leader
Smoothie King
04.2023 - 07.2024
High School Diploma -
Pattonville High School
Similar Profiles
Thomas ForgetThomas Forget
Lifeguard at Maryland Heights Community CenterLifeguard at Maryland Heights Community Center
Lana BerryLana Berry
Front Desk at Maryland Heights Community CenterFront Desk at Maryland Heights Community Center
Laura OutlawLaura Outlaw
Hospital Administrator at Center for Behavioral Health Maryland HeightsHospital Administrator at Center for Behavioral Health Maryland Heights