Natalie Gruer
Mexico
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Prep Lead
IMS Technology Group
06.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Market Manager
Shamrock Property Management LLC
04.2019 - 05.2020
- Collaborated with internal teams to ensure prompt delivery of products and services, exceeding client expectations.
- Answered telephone calls to provide information, resolve issues and schedule appointments.
- Enhanced client relations by addressing concerns and providing timely solutions to issues.
- Worked remote from home
Client Specialist
Rowe Enterprises Inc (Preservation company)
10.2018 - 04.2019
- Established rapport with potential customers during sales calls, leading to increased conversion rates from prospects into active clients.
- Logged call information and solutions provided into internal database.
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
- Worked remote from home
Court Clerk – Civil Division
Audrain County Circuit Clerk/State of Missouri
02.2017 - 09.2018
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court orders and judgments for signature.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Education
Bachelor of Science - Business Administration, Management
Strayer University
Skills
- Results-driven professional
- Effective customer engagement
- Effective leadership abilities
- Adaptable in team and solo settings
Timeline
Prep Lead
IMS Technology Group
06.2020 - Current
Market Manager
Shamrock Property Management LLC
04.2019 - 05.2020
Client Specialist
Rowe Enterprises Inc (Preservation company)
10.2018 - 04.2019
Court Clerk – Civil Division
Audrain County Circuit Clerk/State of Missouri
02.2017 - 09.2018
Bachelor of Science - Business Administration, Management
Strayer University
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