Natalie Gillming
Goodman
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Strong leader and problem-solver wanting to find the smoothest way to run operations while decreasing costs. Uses independent decision-making skills and sound judgement. Reliable and hard-working individual with positive attitude and strong work ethic. Committed to contributing to team success.
Overview
5
5
years of professional experience
Work History
Baking Entrepreneur
Frosting Fancies
05.2024 - Current
- Managed day-to-day operations, ensuring smooth business functioning.
- Implemented efficient processes to maximize productivity and minimize costs.
- Improved customer satisfaction by consistently delivering high-quality services.
- Established a strong online presence to expand reach and attract new clientele.
- Analyzed market trends to inform strategic decision-making.
- Launched new product lines successfully through comprehensive planning, strategy and research.
Barista
Mustang Bistro
02.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Learn and memorize recipes.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Train new employees and communicate the correct way to accomplish tasks.
- Post on our social medias.
- Taking inventory.
General Laborer
Lazydays Campground
05.2021 - 09.2023
- Dragging rafts and carrying canoes.
- Loading custumers into their boats as well as all their belongings.
- Clearly communicating to custumers when and where they will be picked up.
- Waiting until all work is completed, team is set up for the next day and boss tells me to go home.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in plans.
- Cleaning and Trash duties.
Education
Bachelor of Arts - Business Administration
Crowder College
Neosho, MO06-2026
High School Diploma -
McDonald County High School
Anderson, MO05-2024
Skills
- Business strategy
- Multi Tasking
- Financial planning
- Team leadership
- Social media management
- Self Motivated
- Public relations
- Decision-making
Timeline
Baking Entrepreneur
Frosting Fancies
05.2024 - Current
General Laborer
Lazydays Campground
05.2021 - 09.2023
Barista
Mustang Bistro
02.2020 - Current
Bachelor of Arts - Business Administration
Crowder College
High School Diploma -
McDonald County High School
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