Natalie Bullard
Independence
Summary
Detail-oriented supervisor experienced in managing daily operations and employee development. Known for exceptional problem-solving and conflict resolution skills, ready to drive team success and enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Supervisor
AMC Theatres
Kansas City
06.2022 - Current
- Supervised daily operations and ensured smooth workflow in a fast-paced environment.
- Trained new employees on company policies and customer service standards.
- Coordinated scheduling for staff to optimize coverage during peak hours.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Tech
InReach Physical Therapy
Independence
08.2024 - 09.2024
- Managed equipment maintenance and ensured proper use of therapy tools.
- Educated patients on exercise techniques and rehabilitation protocols.
- Maintained a clean and organized therapy environment for safety compliance.
- Monitored patient progress during therapy sessions and reported observations.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Coordinated patient scheduling and maintained accurate appointment records.
Education
High School Diploma -
Homeschool
Independence, MO05-2023
Some College (No Degree) - General Studies
Metropolitan Community College
Kansas City, Missouri, MOSkills
- Employee training
- Scheduling coordination
- Customer service
- Equipment maintenance
- Process improvement
- Team leadership
- Conflict resolution
- Critical thinking
- Policy and procedure development
- Team building
- Payroll processing
- Staff development
- Time management
- Effective communication
- Problem solving
- Documentation and reporting
- Negotiation skills
- Attention to detail
- Policy enforcement
- Staff discipline
- Task delegation
- Employee motivation
- Expectation setting
- Coaching and mentoring
- Department organization
- Decision-making
- Relationship building
- Schedule development
- Processes and procedures
- Inventory oversight
- Verbal and written communication
- Cost control
- Computer skills
Affiliations
Volunteer, children's ministers at church-Blue Springs, MO (2022- Present)
Timeline
Tech
InReach Physical Therapy
08.2024 - 09.2024
Supervisor
AMC Theatres
06.2022 - Current
High School Diploma -
Homeschool
Some College (No Degree) - General Studies
Metropolitan Community College